Job Description Service Advisor – Johnson’s Trucks Mildura

Join the Team That Keeps the Region Moving

No Experience? No Worries. We Hire Attitude, Not Resumes.

Johnson’s Trucks has been keeping the region moving for over 40 years, and we’re looking for our next Service Advisor to join the team.

This role is perfect for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering exceptional customer service.

You don’t need truck industry experience. We’ll teach you the technical side. What we’re looking for is someone with the right attitude, energy and willingness to learn.

What You’ll Be Doing

As the first point of contact for many of our customers, you’ll play a key role in ensuring their experience with Johnson’s Trucks is second to none.

Your day-to-day responsibilities will include:

Greeting customers and checking vehicles into the workshop

Answering incoming phone calls and customer enquiries

Managing emails, texts and workshop bookings

Providing customers with updates on their vehicles

Liaising with technicians, parts staff and management

Preparing job cards and workshop paperwork

Following up outstanding jobs and customer requests

Helping ensure the workshop operates smoothly and efficiently

We’re Looking For Someone Who:





Thrives on being busy and enjoys a fast-paced environment

Can think on their feet and adapt when priorities change

Enjoys building strong relationships with customers

Takes ownership of problems and sees them through to completion

Has excellent attention to detail

Can handle difficult conversations professionally and respectfully

Is positive, friendly and genuinely enjoys helping people

Is self-driven and motivated to succeed

Is reliable and looking for a long-term career opportunity

Works well within a team but can also work independently

Experience?

If you’ve worked in:

Hospitality

Retail

Reception

Administration

Customer Service

Banking

Real Estate

Call Centres

…we’d love to hear from you.

Why Johnson’s Trucks?

Full training provided

Secure long-term employment

Supportive family-owned business

Career development opportunities

Work with a passionate team that genuinely cares about its customers & people

Be part of a business that has proudly served our region for more than 40 years

Sound Like You?

If you’re someone who loves helping people, enjoys being part of a excellent team, and wants a career with a business that values its people, we’d love to hear from you.

📌 Service Advisor (Mildura)
🏢 Johnson's Trucks
📍 Mildura