Omni-Channel Contact Centre Product Lead (Melbourne)

Omni-Channel Contact Centre Product Lead (Melbourne)

21 Oct
|
Department of Education Victoria
|
Melbourne

21 Oct

Department of Education Victoria

Melbourne

Department of Education Victoria in Melbourne is seeking a Product Leader to drive the strategy and roadmap for the contact centre platform. You will coordinate across service, architecture and operations to deliver digital, omni-channel customer engagement and optimise licensing cost.

This senior role requires solid stakeholder management and cross-functional collaboration to translate business needs into actionable product improvements.

📌 Omni-Channel Contact Centre Product Lead (Melbourne)
🏢 Department of Education Victoria
📍 Melbourne

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