EARN $80k to $85k pa + Super | Negotiable Based on Experience Join a Disability Support Provider Guided by Respect, Empathy and Dignity Utilise Your Administration Experience in a Modern, AI-Enabled Workplace EARN $80k to $85k pa + Super | Negotiable Based on Experience Join a Disability Support Provider Guided by Respect, Empathy and Dignity Utilise Your Administration Experience in a Modern, AI-Enabled Workplace About The Company

Our client is a disability support services provider committed to the values of

Respect, Empathy and Dignity . They deliver compliant, client-focused support to participants, backed by modern digital workflows, automation and AI productivity tools. About The Opportunity

The primary purpose of this position is to provide the administrative backbone for front-line disability support operations, ensuring the smooth, compliant and client-focused delivery of services. Reporting directly to the

Operations Manager , some of your responsibilities will include: Being the first point of contact for inquiries via

phone, email and digital intake forms Coordinating participant intake and maintaining

accurate CRM records Drafting and tracking

Service Agreements and support schedules Using

AI tools like ChatGPT or Microsoft Copilot

to draft communications and format notes Monitoring support worker credentials and coordinating

onboarding and inductions Preparing

clean billing batches

for Plan Managers,



Self-Managed clients and NDIA claims Maintaining day-to-day office functionality and

digital document libraries Ensuring documentation meets

NDIS Practice Standards About You

The successful candidate will have: Administration experience,

preferably in disability services, allied health or care Practical experience using generative AI tools

such as ChatGPT, Claude or Copilot Familiarity with platforms like

SharePoint, Google Workspace, Xero and ShiftCare

or similar Knowledge of

NDIS fundamentals , including funding types and basic compliance Awareness of

privacy, ethics and data security

when using AI tools A

valid NDIS Worker Screening Check

(or ability to clear one) and

Working with Children Check Right to work in Australia , with a current Driver Licence preferred Strong attention to detail and a

warm, skilled communication style An adaptable, organised approach with curiosity for better ways of working What’s in it for You?

Competitive Salary of $80k to $85k pa + Super Full-Time or Part-Time Options

Choose What Suits You Central Role

in a Purpose-Driven Organisation Join a Provider Guided by

Respect, Empathy and Dignity Work with

Modern Digital Workflows and AI Tools Varied Role

Spanning Onboarding, Compliance, Billing and Office Logistics Get Hands-On with

ShiftCare, Xero, SharePoint or Google Workspace Opportunity to Help Streamline

How the Office Operates

📌 Office Administrator (Brisbane)
🏢 RecruitShop
📍 Brisbane