Founded in 2010, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide. Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets. Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally. As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations. This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand. SALES ASSOCIATES — POP MART Global Pop Culture | Collectables Full-Time positions available Join the POP MART Phenomenon Founded in 2010, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide. Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets. Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally. As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations. This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.



Why You'll Love Working at POP MART Work with products customers genuinely love — collectors, fans and families

Weekly new releases keep every day exciting and fast-moving

Clear career progression opportunities within a growing business

Job security with a rapidly expanding global brand

Monthly product incentives (post-probation)

Supportive, energetic and inclusive team culture

Annual POP LAND (Beijing) pass

A colourful, creative retail environment

What You'll Do Deliver Great Customer Experiences Engage customers confidently and provide friendly, energetic service

Share product knowledge and introduce recent collections

Support sales through upselling and cross-selling opportunities

Maintain Store Standards Replenish stock and maintain visual merchandising standards

Support deliveries, stock counts and inventory accuracy

Keep the store clean, organised and customer-ready

Support Daily Store Operations Process transactions accurately through POS systems

Follow store procedures and loss prevention standards

Support product launches and peak trading periods

Who You Are Confident and customer-focused

Passionate about retail, pop culture or collectibles

Energised by fast-paced environments

Reliable, positive and adaptable





Strong communicator with excellent attention to detail

Full-Time Availability Requirements This is a permanent full-time position averaging 38 hours per week.

Flexible availability across all 7 days is required.

Typical rosters include weekends, late-night trading and public holidays.

We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.

Availability throughout our peak trading season (November to January) is essential.

How to Apply Apply via Seek and upload your most up-to-date resume, including the start and end month/year for each role in your employment history. Along with your resume, we'd love to get to know the person behind the application. Instead of a generic cover letter, tell us: Why do you want to join POP MART?

Who's your favourite POP MART IP and what makes them your favourite?

Tell us about a time you went above and beyond for a customer.

What did you do, and what made the experience memorable?

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A quick note:

We don't do generic cover letters. We want to hear your authentic story, personality, and passion. Show us what makes you unique. Full and permanent Australian working rights are required.

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📌 Sales Associate (Parramatta)
🏢 POP MART
📍 Parramatta