Head of Product Platforms - Technology A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As

Head of Product Platforms – Technology , you will take end-to-end ownership of the technology foundational capabilities that underpin Zurich’s digital product teams. Reporting to the Chief Information Officer, this is a senior leadership prospect to establish and lead our platform-as-a-product capability, bringing strategy, investment, prioritisation and delivery together around one coherent technology foundations roadmap.

The scope is broad and highly influential. Your portfolio will span digital foundations and core capabilities, DevSecOps tooling and delivery pipelines,



quality and test automation, AWS cloud foundations, observability and reliability engineering, developer self-service and shared services, as well as the modernisation and decommissioning of legacy tooling and environments. Your customers will be our internal engineers and digital product teams, and your success will be measured by how effectively the platform enables them to move from idea to production, release confidently, operate reliably and spend less time solving common engineering problems.

You will lead dedicated cross-functional platform squads and work closely with engineering practices and product teams, acting as the bridge between technology foundations and digital product delivery. It requires someone who can own the ‘why’ and ‘what’, establish priorities and drive delivery, while partnering with deep technical specialists on the ‘how’.

What does this look like in practice:

Lead the strategy for Zurich’s technology foundations platform, setting the technical roadmap, investment priorities, capability backlog, lifecycle plans and measures of value through partnering with the Practices, CoEs and Product teams.

Hold end-to-end accountability for foundational capabilities from opportunity identification and investment case through design, delivery, release, adoption, ongoing service performance,



modernisation and the controlled decommissioning of legacy tooling and environments.

Create a compelling internal platform proposition for our digital product teams, building self-service capabilities, reusable patterns, accelerators, golden paths, simplified onboarding and shared services that remove engineering friction and enable teams to deliver faster and more consistently.

Lead the DevSecOps and quality automation agenda so that security, testing and compliance controls are embedded in the delivery pipeline by default, applying approved AI-enabled capability across the engineering lifecycle to improve release frequency, change success and lead time to production while reducing manual effort and hand-offs.

Partner with regional platform teams to set direction and improvements for cloud foundations, including landing zones, environments, provisioning, resilience patterns and platform cost management, so that teams consume standardised, secure and well-governed building blocks rather than assembling their own.

Own the observability and monitoring capability, establishing consistent instrumentation, logging, alerting and service-level measurement so that product teams can see how their products behave in production and detect, diagnose and recover from issues quickly.

Own the value case and commercial performance of the platform, including its investment envelope, budget, vendor arrangements, platform OKRs and benefit realisation, making evidence-based decisions across innovation, delivery capacity, technical debt, resilience, cost and risk.

Lead and develop dedicated platform squads and build strong partnerships across digital product teams, engineering, architecture, infrastructure, quality engineering, cyber securi

📌 Head of Product Platforms (Canberra)
🏢 Zurich Insurance
📍 Canberra