HB Plastics Group is looking for a Business Admin Assistant to join our fun, close-knit front of house team in Molendinar. This full-time role is at the heart of our daily operations, giving you a varied mix of customer contact, order processing, and sales support. If you enjoy a busy day where no two hours look the same, and you like being the person who keeps things moving, this could be a outstanding fit. Key responsibilities

Answering incoming calls and being a friendly first point of contact for our front of house team

Processing e-commerce orders accurately and in a timely manner

Managing customer and contact records in our CRM (Pipedrive), keeping information current and organised

Booking freight and coordinating deliveries through Shipit





Supporting the sales team with preparing and following up on job quotes

Assisting with general administrative tasks to help the office and sales team run smoothly

What we're looking for

Previous experience in an administration, customer service, or office support role

Confident phone manner and strong written communication skills

Comfortable learning new systems; experience with a CRM (Pipedrive experience a bonus) is helpful but not essential

Good organisational skills and the ability to juggle multiple tasks with accuracy

A team player attitude and a positive, can-do approach to a busy front of house environment

📌 Business Admin Assistant (Gold Coast)
🏢 HB Plastics Group
📍 Gold Coast