Data Center Critical Facilities VI (Shift lead) Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Job Summary At SY9, our 1st Australian Hyperscale site we have 2 newly created roles for Lead Critical Facilities Engineers. The positions will suit candidates with a strong technical understanding of a mission critical environment, this is an individual contributor role and leadership skills (experience ideal but not mandatory) are required to ensure we harness a strong team culture of site safety, engineering and operational excellence and a team first environment.

With a team of engineers at different levels of experience and capability, the Shift Lead engineer will take ownership of their shifts, helping mentor, guide and lead junior colleagues, and play a key role supporting the site supervisor.

The critical facilities team works 24/7 (2 days, 7am-7pm / 2 nights, 7pm-7am and 4 days off) and the successful applicants will help alleviate SLA risk exposure, drive team capability and actively take a part in developing our site teams with the help of structure Global Ops Academy and Bronze Badging Program.

We have 2 x roles available and are looking to interview immediately for the positions.





Key responsibilities:

Ensure strong on-shift guidance and leadership, particularly on night hours

Reduce SLA risk exposure by guiding more junior colleague (often at entry/graduate level) during all shifts

Support site supervisor in building a strong and well-rounded team culture

Actively supports training and upskilling of colleague to increase team capability

Leadership

Sound understanding of critical infrastructure related to site (e.g. UPS, STS, AHU, Chillers, Cooling Towers, CRAH, CRAC)

Resolves advanced incidents and develops recent procedures and techniques to support the overall team

Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments requiring independent action and a high degree of initiative to resolve. Makes recommendations for new procedures to management team

Leads and coordinates critical infrastructure operations

Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures

Vendor Support

Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements

Assists with the creation of scripts for maintenance and submits





Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor's) ensuring builds are up to date

Site Administration & Incident Support

Completion (develop, approve, maintain) of complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) (SOPs/EOPs) and engineering scripts

Assists with the development, approval and maintenance of policies and procedures (MOP/SOP/EOP).

Identifies and escalates process discrepancies to higher management

Identifies Single Points of Failure (SPOFs) and makes recommendations for new procedures

Acts as a support team lead for operating processes and procedures; supports the team on adherence

Supports the on-site staff during critical incidents

Confidently interpret single line diagrams (SLDs) to understand power distribution systems and support troubleshooting and operations

Responds to all in office incidents, including major failures, significant problems and delays and escalates when required

Assists with RCA (Root Cause Analysis)

Assists management with maintaining technical documents

Collaboration

Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues

Act as a support team lead when identifying component level faults and provides recommendations for new procedures

Utilizes resources outside of the department, as necessary

Advises on invento

📌 Data Center Critical Facilities VI (Sydney)
🏢 Equinix
📍 Sydney