Horse in the box – Yarra Glen, Victoria

Do you love horses, know your equestrian gear, have a flair for fashion, and enjoy helping people?

Horse in the box is looking for a

Casual Sales Expert / Office Manager

to join our team in Yarra Glen.

We are one of Australia’s leading equestrian retail businesses, with our

Yarra Glen retail store, busy online store and mobile trade stand servicing the equestrian community Australia wide.

This is a

very diverse and hands-on role

where no two days are exactly the same. The position can be

moulded around the right person , with plenty of opportunity to get involved across different areas of the business. It is an open and varied role for someone who enjoys being busy, learning new things and diversity whilst still performing at a high standard.

WE’RE HIRING | HORSEINTHEBOX

Casual Sales Expert / Office Manager

Horse in the box – Yarra Glen, Victoria

Do you love horses, know your equestrian gear, have a flair for fashion, and enjoy helping people?

Horse in the box is looking for a

Casual Sales Expert / Office Manager

to join our team in Yarra Glen.

We are one of Australia’s leading equestrian retail businesses, with our

Yarra Glen retail store, busy online store and mobile trade stand servicing the equestrian community Australia wide.

This is a

very diverse and hands-on role

where no two days are exactly the same. The position can be

moulded around the right person , with plenty of opportunity to get involved across different areas of the business. It is an open and varied role for someone who enjoys being busy,



learning recent things and diversity whilst still performing at a high standard.

About the Role Approximately

4 days per week , with occasional weekend and possible event work required.

You’ll be involved in a wide range of responsibilities, including:

Providing

5-star customer service

in-store, online, by phone and email

Assisting customers with product selection and sales

Providing knowledgeable advice on equestrian products and equipment

Processing online orders, packing and dispatching orders

Receiving and processing incoming stock

Data entry and general office administration

Assisting with updating website products when required

Assisting with social media posts and content when required

Answering customer enquiries and following up customers and their orders

Assisting with event packing, set up and down

Liaising with wholesale customers and suppliers from time to time

Assisting with the day-to-day running of the retail store, including housekeeping

Supporting the wider retail, online and mobile business

Helping wherever needed across the business and taking on new tasks as required

About You We are looking for someone who is

passionate about horses, equestrian sport and the industry , with a genuine interest in providing an exceptional customer experience.





An equestrian background is essential , as understanding horses, riding and equestrian products is an important part of being able to confidently assist our customers.

You will ideally have:

Strong knowledge of

equestrian products, equipment and apparel

knowledge of

premium equestrian brands and the standards they expect delivered to customers.

A genuine passion for horses and the main equestrian disciplines & industry

A

5-star customer service mindset

and a genuine desire to help and please customers

Excellent communication and people skills

Strong computer literacy and the ability to learn new systems quickly

Excellent attention to detail

Valuable organisational skills and the ability to manage multiple tasks at once

A

positive, practical, and trusting can-do attitude

The ability to work independently while also being a great team player

Adaptability and the willingness to take on a variety of tasks

A strong work ethic and pride in your work and appearance

The ability to stay focused and productive in a busy environment

A friendly, enthusiastic and professional manner

This Role Will Suit Someone Who... Enjoys a

fast-paced environment , loves variety and doesn't need to be told every step of the way.

You will need to be someone who sees what needs doing and

gets in and does it . Someone with a

can-do attitude, passion for their work, an eye for detail and a genuine want to please .

This is not a role where you will be doing the same thing every day. It is

diverse, flexible and

📌 RETAIL & ADMIN (Yarra Glen)
🏢 HORSE-IN-THE-BOX Equestrian
📍 Yarra Glen