Job Description Full-time

Description

Accounts Receivable Specialist -

Lorenz Clinic | Victoria, MN (In-Person) | $21-24/hr

The Role The Accounts Receivable Specialist ensures that the financial systems supporting our clinical work are accurate, ethical, and well-managed. You'll oversee insurance processing, patient billing, and payer relationships across hundreds of active accounts — working closely with our Revenue Cycle Manager and clinical staff.

When this role is done well, families access care without unnecessary friction. Clinicians focus on the work they were trained to do. The organization remains stable and continues to grow. That connection between operational precision and clinical mission is real here — not aspirational language on a website.

What You'll Do

Verify insurance perks and eligibility for new and existing patients; communicate findings to the responsible clinician

Process credit card payments for copays and patient responsibility balances

Work with patients on past-due accounts to establish payment plans

Investigate and resolve denied claims through to successful reimbursement

Coordinate with clinicians to obtain insurance authorizations

Submit claims accurately and on schedule

Complete and follow up on EAP billing forms and invoices

Correspond with clients, insurers, and billing stakeholders via phone, email, and patient portal

Review provider billing entries for accuracy

Monitor and reduce aging receivables and average days outstanding

Respond to payer inquiries in a timely, organized manner

Log and accurately attribute insurance and patient receipts

Collaborate with the billing supervisor to identify and improve workflows





Maintain current knowledge of evolving billing regulations

Participate in scheduled trainings and team meetings

Requirements What We're Looking For Required

Working knowledge of Medicare, Managed Care, and third-party payer systems

Proficiency in Microsoft Office and Google Workspace

Familiarity with provider and payment portals (Availity, PaySpan, Echo Payments, or similar)

High school diploma or equivalent; minimum age 18

Strong attention to detail, integrity, and follow-through

Clear, professional written and verbal communication

Ability to maintain boundaries and protect client confidentiality

Reliable transportation to Victoria, MN

Self-motivated and comfortable adapting to change

Preferred

Associate's or Bachelor's degree in Business, Finance, Medical Billing/Coding, or related field

Prior billing experience, including claims processing

HIPAA training or experience

Experience with managed care networks and EAPs in a mental health setting

Familiarity with Athenanet EHR

Experience billing psychological testing, CTSS codes, or E/M codes

Who Thrives Here People who do well at Lorenz tend to take quiet pride in their work. They're organized without being rigid, professional without being distant, and they find meaning in doing something carefully and doing it right. They want to understand the context of their work — not just process transactions — and they're comfortable in an environment that holds them to a real standard.

If that's a fair description of how you approach your work, we'd like to hear from you.

Lorenz Clinic is an equal opportunity employer committed to building a team that reflects the communities we serve.

Salary Description $21-24/hr DOQ

📌 Accounts Receivable Specialist (Alice Springs)
🏢 Lorenz Clinic
📍 Alice Springs