Skyborne Technologies develops AI-enabled kinetic robotics systems for national security missions, combining unmanned platforms, AI-assisted targeting software, and modular payloads to deliver precision effects in complex operational environments.

Contemporary operational environments are rapidly evolving. Small, tactically deployed robotic systems are becoming standard tools for military and security forces operating with limited personnel and support. Skyborne’s systems are designed to reduce operator exposure, increase mission effectiveness, and deliver precision effects at a low cost per shot using reusable and reloadable platforms.

Skyborne brings together aerospace engineering and Special Operations experience to design systems that are practical, scalable, and built for real-world deployment—not just demonstration.

About the Team Skyborne has approximately 35 people across engineering, production, business development and operations.

Position Overview Skyborne Technologies is seeking a Field Service Representative (FSR) to support customer engagement, system demonstrations, field deployments, and operational support across Asia Pacific (APAC) and the Middle East (ME).

This is a hands‑on, field‑based role responsible for ensuring systems are mission‑ready, effectively demonstrated, and successfully deployed in real‑world environments. The role includes direct interaction with customers, execution of demonstrations, delivery of training, and ongoing technical support.

You will work closely with engineering, operations, and business development teams to ensure customer success and provide feedback to improve system performance and usability.





What You’ll Do Customer Demonstrations & Field Operations

Conduct customer demonstrations and evaluations, including operation of advanced robotic systems

Safely operate Unmanned, Armed, Aerial Systems (UAS) and ground robotic platforms (QUGV) in field environments

Demonstrate system capabilities in operationally realistic scenarios

Represent Skyborne with professionalism and technical credibility

System Deployment & Field Support

Support system installation, configuration, integration, and fielding at customer locations

Maintain operational readiness of deployed systems through inspections, preventative maintenance, and repairs

Diagnose and troubleshoot hardware, software, and system‑level issues in real‑world environments

Provide in‑field and remote technical support across APAC and ME time zones

Training & Customer Enablement

Deliver training to operators on system use, safety, and basic maintenance

Develop and support training materials and fielding packages

Advise customers on best practices for system operation and deployment

Plan, manage, and maintain demo equipment and field kits

Coordinate logistics, shipping, and readiness of systems for demos and deployments

Manage spare parts, tools, and support equipment to ensure operational continuity

Internal Collaboration & Feedback





Work closely with engineering teams to provide feedback on system performance and issues

Support business development efforts, including trade shows and customer engagements

Assist in developing maintenance procedures, troubleshooting guides, and field processes

Documentation & Reporting

Track and document maintenance actions, service logs, and system status

Maintain accurate records of field activities and customer interactions

Support reporting and feedback loops to internal teams

What You Bring

3–5 years of experience in field service, UAS operations, military, or technical roles

Hands‑on experience operating Unmanned Aerial Systems (UAS)

QLD Firearms license or equivalent experience with small arms

CASA Remote Pilot License (ideally up to 25kg multi‑copter class) or equivalent experience

Experience troubleshooting mechanical, electrical, and/or software systems

Ability to operate independently in field environments

Strong communication skills and customer‑facing experience

Preferred Qualifications

Former military UAS operator, pilot, or systems operator strongly preferred

Experience operating tactical or military UAS platforms

Experience with ground robotic systems (UGV/QUGV)

Experience supporting field deployments or operational environments

Background in defense, robotics, aerospace, or similar industries

Active Australian security clearance is preferred

Additional Requirements

Willingness to travel 60–70% (domestic and international)

Ability to lift and move equipment as needed

Citizenship: Australian (preferred), UK, US or NZ

Must be e

📌 Robotics Field Service Representative (Brisbane)
🏢 Skyborne Technologies Pty.
📍 Brisbane