Synapse ITS is seeking a Technical Support Specialist in NSW to deliver world-class hardware support for Synapse ITS products. You will answer questions, guide customers step-by-step, and process warranty RMAs while using ticketing, CRM, and ERP systems to resolve issues and ensure satisfaction.
The role covers development through end-of-life support, including installation, maintenance guidance, and in office training as needed. Prior ITS or traffic solutions experience is highly valued.
📌 ITS Hardware Support Specialist — Expert Troubleshooter (Sydney)
🏢 Synapse Its
📍 Sydney
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