Haircare Group is the

Home of Qualified Hair , partnering with hair professionals across Australia and New Zealand through leading brands, education, inspiration and business support.

We’re looking for an experienced and commercially minded

eCommerce Manager – B2B

to lead the performance, growth and customer experience of our eCommerce channel.

This is an exciting opportunity to play a key role in the evolution of our digital experience — making it easier and more valuable for professional hair customers to

discover, learn, engage and buy .

What you’ll do Reporting to the Head of eCommerce & Marketing, you’ll own eCommerce revenue and trading performance while continually improving the digital customer experience.

Lead day-to-day eCommerce performance, trading and onsite experience

Drive digital merchandising, promotions, activations and product launches

Increase digital adoption and customer engagement

Improve product discovery through search, navigation, merchandising and UX

Use customer behaviour, analytics and testing to identify opportunities

Lead, coach and develop a small team

Partner closely with CRM, Performance, Brand, Technology and Development teams

Balance commercial priorities with customer experience and continuous optimisation

What you’ll bring We’re looking for an experienced eCommerce professional who combines

commercial thinking with a





genuine passion for customer experience .

You’ll bring:

Strong eCommerce experience with commercial accountability

Experience across eCommerce trading, digital merchandising, UX, onsite search, CRO and analytics

The ability to turn customer and commercial insight into action

Proven people leadership and coaching capability

Strong collaboration and stakeholder management skills

Commercial judgement with a customer-first mindset

A hands-on, curious and continuous-improvement approach

Experience in

B2B, wholesale, retail, beauty or professional hair

would be highly regarded.

Why Haircare Group? We’re at an exciting point in the evolution of our digital experience, with

new capability, new thinking and plenty of opportunity ahead .

You’ll have the chance to lead a talented team and help shape an eCommerce experience that professional hair customers genuinely want to come back to — whether they’re discovering a new brand, learning something new or placing their next order.

Because being the

Home of Professional Hair

shouldn’t just describe who we are — it should be something our customers experience every time they visit us.

Adelaide, SA | Full-time If you’re ready to own the experience and drive the growth, we’d love to hear from you.

📌 eCommerce Manager –B (Adelaide)
🏢 Haircare Group
📍 Adelaide