About the role Join our busy service team and help deliver a great experience for customers across our Ford, Kia and Chery dealerships in Rockdale. You'll be a key link between our customers and workshop team, making sure customers are kept informed and their vehicles are looked after.

Key responsibilities

Welcoming customers and discussing their vehicle's service or repair needs

Preparing repair orders and explaining recommended work

Keeping customers updated on the progress of their vehicle

Liaising with technicians and the workshop team to manage workflow

Handling customer questions and concerns in a professional, helpful way

Supporting a positive experience from vehicle drop-off through to collection

About you

Experience in a service advisor or customer-facing automotive role

Strong communication and customer service skills

Good organisation and the ability to manage competing priorities

Confidence using computer systems and handling administrative tasks

A team-focused attitude and willingness to learn

A current driver's licence

Experience with dealership systems and manufacturer service processes would be an advantage





About us Australian Automotive Group is a leading player in the automotive trades and services sector. We are dedicated to delivering quality automotive solutions and maintaining excellence across all our operations. With a strong commitment to innovation and customer satisfaction, we have established ourselves as a trusted name in the industry.. We value integrity, teamwork and a commitment to continuous improvement, and we seek team members who share these values.

We are committed to supporting the professional development and wellbeing of our team members. We offer competitive remuneration packages, ongoing training and development opportunities to help you advance your career within our organisation. We provide a supportive work setting where your contributions are valued and recognised. We believe in fostering a positive workplace culture that encourages innovation, collaboration and continuous improvement.

Employer questions Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

What's your expected annual base salary?

How much notice are you required to give your current employer?

📌 Service Advisor (Sydney)
🏢 Australian Automotive Group
📍 Sydney