This role sits within the Homelessness and Family Services Division in the Youth Early Intervention and Homelessness portfolio. The Homelessness & Family Services Division consists of five domains:

Youth Early Intervention

Intensive Youth Support

Supported Accommodation and Youth Refuges

Adult and Family Homelessness

Child and Family Services

Creating Connections provides support to young people who are homeless or at risk in both the Northwest and Inner South regions of metropolitan Melbourne. The Creating Connections Team encompasses housing support, living skills and education, employment and training support.

About the Opportunity This role sits within the Homelessness and Family Services Division in the Youth Early Intervention and Homelessness portfolio. The Homelessness & Family Services Division consists of five domains:

Youth Early Intervention

Intensive Youth Support

Supported Accommodation and Youth Refuges

Adult and Family Homelessness

Child and Family Services

Creating Connections provides support to young people who are homeless or at risk in both the Northwest and Inner South regions of metropolitan Melbourne. The Creating Connections Team encompasses housing support, living skills and education, employment and training support.

About you We are looking for someone who can:

Support a case load of young people through a healing-oriented framework. Utilising creative and innovative pathways to disrupt disadvantage and create pathways out of homelessness.





Develop advanced case planning and crisis interventions to meet the needs of young people presenting with multiple and complex needs, including risk assessments and safety plans.

Assist young people to explore and access sustainable accommodation options.

Facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions.

Benefits of working with MCM include

Diverse and inclusive organisation

Attractive Salary Packaging benefits

Supportive learning and development environment

Culture of continuous improvement

Essential

Tertiary qualifications in Youth Work, Social Work, Welfare studies or related fields.

Demonstrated experience working within a case management and trauma informed framework

Demonstrated experience and understanding of theory and practice as it relates to family mediation and family support

Demonstrated understanding of the issues that affect young people and their families experiencing conflict and at risk of report to Child Protection

Experience and ability to develop cohesive and collaborative working relationships with allied services, networks and stakeholders.

Well-developed communication, negotiation, interpersonal and conflict resolution skill





High level of initiative and time management and the ability to work independently and part of a team

An understanding of the requirements for ensuring child safety

Strong administration skills and computer literacy

Screening Criteria

National Police check

Working with Children check and NDIS Worker Screening check or ability to obtain

Valid Victorian Drivers license

Right to Work in Australia

About MCM MCM is an

inclusive and equal opportunity employer

with a strong commitment to

safety.

MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people. We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Protected Standards.

Our commitment to Diversity, Inclusion & Equity of Access At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.

📌 Case Manager (Port Phillip City)
🏢 Melbourne Citymission
📍 Port Phillip City