Service Desk Analyst — Healthcare IT Support Specialist (Port Phillip City)

Service Desk Analyst — Healthcare IT Support Specialist (Port Phillip City)

21 Oct
|
Western Health
|
Port Phillip City

21 Oct

Western Health

Port Phillip City

Western Health is seeking a Service Desk Analyst to be the first point of contact for staff, providing expert troubleshooting over the phone and email. You will guide end-users through technical concepts and log incidents into our ITSM system. The role covers desktop support, application support (Cerner EMR, iPM, M365), and after-hours coverage as part of a rotating roster. Solid communication and problem-solving skills are essential.

📌 Service Desk Analyst — Healthcare IT Support Specialist (Port Phillip City)
🏢 Western Health
📍 Port Phillip City

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