An exciting prospect to get involved in partnership transformation initiatives, strategy design, development, management and growth of a core portfolio of external commercial partnerships

Challenge yourself to manage a portfolio of commercial partners and introduce new revenue and product diversification opportunities in the Hotels & Holidays space

Permanent Full time role based at our Corporate Campus in Mascot

Qantas has always been dedicated to going above and beyond for their customers - both in the air, and on the ground and at Qantas Loyalty; we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the

Senior Commercial Manager, Partnerships,

you will operate within The Hotels and Holidays Partnerships stream, responsible for the supply stream of the business, overseeing margin optimisation, procurement strategy and end to end partnerships for Qantas Group Accommodation. You will be accountable for strategic oversight of the focus areas and leading the larger components of strategy build and stakeholder management. You will develop, build and guide on the implementation of strategies across all cross functional Hotels and Holidays streams that enable delivery of revenue growth, margin optimisation, operational and process efficiencies, in addition to the development of new initiatives that drive incremental revenue growth.

This role is an important leadership position, setting the direction, driving outcomes, and cascading core partnership strategies across the Hotels and Holidays business.



You will be accountable for understanding the broader business across end-to-end product squads to enable prioritisation and partner with cross-functional stakeholders. Overseeing a portfolio of core Hotels and Holidays partnerships, you will lead the end-to-end execution of partnerships—from strategy and negotiation through to contracting, management, and final implementation.

The Senior Commercial Manager, Partnerships plays a key stakeholder management role, organising and facilitating outcomes that enable delivery of revenue/margin optimisation and opening new revenue streams and opportunities, across the business.

You’ll have -

15 years+ experience in the management of large scale and complex Partnerships in Aviation, Travel, Retail or other significant household spend categories

Tertiary qualifications in Business, Commerce, Finance or Economics or equivalent experience. Post graduate qualifications eg MBA in related disciplines well regarded

Exceptionally strong external stakeholder management skills, including C-suite executives, with passion for sales, business development and partnerships management

Exceptional commercial acumen with well-developed strategic, financial, customer, commercial modelling and relationship management skills

Strong analytical and data-analysis capability with a focus on identifying opportunities, applying critical thinking, problem solving and overall better decision making

Thorough understanding of customer loyalty fundamentals,



core drivers of loyalty value creation and partnership execution within a loyalty programme context

Thorough understand of partner and customer/member perspectives and ability to leverage data and insight as part of partnership strategy development and performance appraisal

Ability to strategically design and develop partnership frameworks including industry/sector appraisals, competitor benchmarking, pipeline development, opportunity sizing, deal structures, commercial constructs and success KPIs and measures

Revenue and gross margin management experience in a partnership context and ability to manage financial targets, budgets and forecasting

Significant business development, negotiation and contracting experience with in-depth knowledge of all components of deal making, partnership development and onboarding

Significant experience in developing key internal and external materials including pitching and proposals, business casing and strategic plan development

Exceptional experience in value creation through partnership marketing with sound knowledge of ‘go to market’ strategies and core drivers of value creation for the customer and partner

Partnership product development experience and ability to liaise with SME stakeholders on key inputs including technology, data, legal, product and ux to develop best in class customer products and experiences

Ability to appraise partnership performance, understand key partnership value driversand define success KPIs

Exceptional people management experience with ability to lead, motivate, coach and develop high performing teams

High level of motivation and ability to work independently w

📌 Senior Commercial Manager PartnershipsC (Sydney)
🏢 Qantas Airways
📍 Sydney