Business Development & Clinical Product Specialist, Healthcare Business Development & Clinical Product Specialist, Healthcare National role | Full time or part time | Reports to the Chief Customer Officer

Ready to take your clinical expertise beyond the ward?

You know what makes a hospital run well, and you know linen is one of the things that can quietly help or hinder a shift. Now we’d like you to use that insight to shape the products and services that hospitals across Australia rely on every day.

About Ensign Services Ensign Services leads the managed laundry and linen market across Australia and New Zealand. We partner with public and private hospitals, health networks and healthcare providers to deliver safe, reliable and fit-for-purpose linen and textile, including reusable surgical products, solutions. Our healthcare business is growing, and this is a role at the centre of that growth.

The chance This is a rare role that brings together clinical credibility and commercial impact. You’ll be the bridge between Ensign and our healthcare customers. You’ll speak the language of nurse unit managers, infection prevention teams, procurement leaders and health executives, and turn what you hear into solutions that make a real difference to patients, staff and services.

What you’ll do

Build and grow a national pipeline of healthcare opportunities across public and private hospitals and health networks

Build relationships with clinical, procurement and executive decision-makers, and represent Ensign at healthcare forums and conferences

Bring clinical insight to tenders, proposals and customer presentations

Work with customers, our laundries and suppliers to develop, trial and implement healthcare textile products that meet clinical,



infection prevention and safety requirements

Investigate product performance concerns and find practical solutions

Support strategic customer reviews and help new customers transition smoothly into service

Act as the go-to clinical resource for our General Managers, Account Managers and Operations teams, and develop education and product materials

About you

Tertiary qualification in Nursing, with meaningful clinical experience in an Australian hospital

Clinical leadership experience, ideally at Nurse Unit Manager level or above

A strong grasp of hospital workflows and infection prevention principles

Commercial curiosity and a genuine interest in business development and growth

Confidence influencing stakeholders from frontline clinicians to senior executives

Excellent presentation, facilitation and writing skills

Willingness to travel nationally on a regular basis, with a current Australian driver’s licence

It would be great if you also bring:

Experience in healthcare business development, medical sales, procurement or consulting

Existing networks across Australian public or private healthcare

A background in critical care, perioperative services or another high-acuity setting

Experience working with Infection Prevention and Control teams

Experience with product evaluation, clinical trials or product implementation

If you’ve been building your commercial skills alongside your clinical career, or you’re ready to make that move, we’d love to hear from you.

A high-impact role with a clear voice in our national healthcare growth strategy

Real autonomy in a national role, backed by a supportive leadership team

The chance to improve outcomes for patients and clinicians at scale, beyond a single ward or hospital

📌 Business Development (Melbourne)
🏢 Ensign Services
📍 Melbourne