We are looking for a friendly, professional, and organised
Customer Service / Receptionist
to join our busy clinic on a casual basis. Hours: Thursday & Friday – Customer Service (Phone based) Saturday – Reception About the Role:
This varied role includes providing exceptional customer service over the phone and in person. You'll be the first point of contact for our clients, helping to ensure the smooth day-to-day operation of our busy clinic. Key Responsibilities:
Answer incoming calls and assist clients with enquiries Book and manage appointments Make outbound calls to confirm appointments and follow up with clients (Thursday & Friday)
Welcome and assist clients at reception on Saturdays Maintain accurate records and update appointment schedules Provide outstanding customer service in a fast-paced setting About You:
Excellent communication and customer service skills Friendly, professional, and well-presented Confident using computers and booking systems Strong organisational and multitasking abilities Able to remain calm and efficient in a busy clinic environment Previous reception or customer service experience is preferred but not essential If you enjoy helping people, have a positive attitude, and thrive in a busy environment, we'd love to hear from you.