Job Description We’re Hiring: Integrated Facility Services Manager

Location:

Perth Metro

Employment Type:

Full-time

Industry:

Facility Management, Hospitality, Entertainment & Events

Salary:

Competitive + Benefits

Be part of something bigger. Be part of ISS.

We’re seeking an experienced and dedicated

Integrated Facilities Manager

to lead the day-to-day operational management of service of northern sites, based out of one of our Perth metro sites. This role is pivotal in ensuring exceptional service standards, operational efficiency, and the safety and wellbeing of all Placemakers and client personnel. You will lead and ensure reliable, consistent delivery of services across the location.

You will champion governance, foster a high-performance culture, and continuously seek improvement opportunities that elevate both ISS and our clients.

What You’ll Do

Lead contract delivery and ensure alignment with scope, strategic plans and client satisfaction

Oversee all service streams, ensuring SLA and KPI targets are met or exceeded

Take full financial responsibility — drive portfolio performance to maximise growth and service quality

Build and maintain strong relationships with client representatives and key stakeholders.

Coordinate with the Client on significant projects and critical events, ensuring compliance with established rules

Determine resource requirements for ISS and contracted staff to maintain service delivery

Lead, manage, and develop reporting ISS staff

Set policy, objectives, and business plans for the site

Prepare and present regular Client reports to agreed criteria

Ensure compliance with ISS and Client HSEQ standards, promoting safe work practices

Uphold ISS values: Honesty,



Entrepreneurship, Responsibility, Quality and Unity

What We’re Looking For

Minimum 5 years in an operational leadership position

Proven ability to build and maintain strong stakeholder relationships

Sound understanding of financials and processes

Proven ability in leading large teams in service delivery

Strong interpersonal and relationship-building skills

Strategic and operational mindset with a track record of driving improvements

Excellent problem-solving skills

Cultural awareness and ability to work respectfully with diverse backgrounds

Results-focused with strong prioritisation and solution-generation skills

Ability to work autonomously with high motivation, initiative, and resilience

Capacity to balance secure setting requirements with promoting healthy routine.

Compliance Must be an Australian Citizen and must hold or be eligible for a Baseline Security Clearance

Preferred

Defence experience will be highly regarded

Why Join Us?

Impact:

Play a key role in delivering essential services for a high-profile Defence client

Growth:

Professional development and career advancement opportunities

Culture:

Collaborative, inclusive, and forward-thinking team environment

Rewards:

Competitive salary and comprehensive benefits package

Our Commitment ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

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