Technician - Resident Field Service (Alice Springs) We are looking for a talented Field Service Technician to work out of Alice Springs, NT.

In this permanent, embedded role, you will provide breakdown and scheduled maintenance service to our local clients and specialising in engine maintenance and repairs across mining applications.

Reporting to the Darwin Branch Manager, you will be the sole employee on location and this role requires you to work autonomously while operating within a broader regional and virtual team environment.

You will make an impact in the following ways:

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and productive attention to customer needs

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools

Coaches on preventative maintenance activities and basic repairs completed by customer employees

Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Completes training in line with skill and business requirements

Maintains work area and tools for cleanliness and proper operation

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Additional Information

Full Time, 38 hours per week

Overtime as required - Penalty rates paid for all work above 38 hours





All your Safety equipment / PPE and uniforms are provided and laundered

Tool of Trade Vehicle provided

Competitive Hourly Rate + Superannuation

Remote Location Allowance

Annual Variable Compensation (Bonus) Plan

Salary Continuance Insurance

Domestic Relocation available for suitable candidate

Plus a range of personal and professional benefits, including discounts with select private health insurance, PC software/hardware and a range of vehicles.

Experience

Apprentice Trained Engine Technician (Cert III or equivalent)

Significant level of workshop or field service experience required

Expert level knowledge of and experience with power generation and/or engine products

Heavy Vehicle or Mobile Plant qualified

Cummins experience highly preferred

Power Generation (Mechanical) experience is desirable but not required

Remote Field Service Work experience highly preferred

You will need a locally valid driving permit

​Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law.



If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.

Critical Competencies

Values differences -

Recognizing the value that different perspectives and cultures bring to an organization.

Health and Safety Fundamentals

- Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Diagnostics Application

- Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electrical Knowledge

- Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.

Electronic Service Tool Application

- Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the pr

📌 Field Service Engineer (Alice Springs)
🏢 Dexory
📍 Alice Springs