You'll take inbound enquiries from travel advisors from around the globe and look after each one from first call to final document. Your focus will be premium and luxury itineraries: boutique lodges, five-star hotels, private touring, exclusive experiences and the small touches that make a trip special.
Key responsibilities
Take inbound enquiries from travel advisors from around the globe
Look after each enquiry from first call to final document
Design premium and luxury itineraries
Build strong relationships with advisors
Work collaboratively with a supportive team
About you
Proven experience selling New Zealand, Australia and the Pacific Islands (essential)
Experience with premium, luxury or tailor-made travel (highly regarded)
Strong knowledge of high-end accommodation, lodges and experiences
Excellent communication skills, and a polished phone manner for inbound enquiries
Solid attention to detail
Sabre and airfare knowledge (preferred)
Inbound call-centre or reservations experience (preferred)
The ability to stay calm and professional under pressure
Availability to work Tuesday to Saturday
At least 2 years of travel industry experience
Tuesday to Saturday roster, with Sunday and Monday off
Fun, inclusive and friendly Gold Coast team
Supportive, hands-on management
Regular social events and a great workplace culture
Discounted travel opportunities
Bonuses for exceeding targets
About us ANZCRO is a highly trusted and well-respected leader in creating unforgettable holidays across Australia, New Zealand and the Pacific Islands. We're a caring, family-owned company that values its people.