ServiceNow Developer

Department: Cyber Services and Capabilities

Employment Type: Full Time

Location: AUS Sydney Clarence Street

Compensation: AU$125,000 / year

Description

Position Title: ServiceNow Developer

Location: Sydney, Australia

Role Purpose: This role is a Full Stack JavaScript Developer is responsible for designing, building, and maintaining secure, scalable, and high quality applications that extend and enhance our ITSM platform (ServiceNow).

Operating within a cybersecurity‑focused Managed Services environment, this role requires strong full‑stack JavaScript expertise across backend, frontend, and API development, combined with a security‑first mindset. The developer will take ownership of end‑to‑end solutions—from requirements and design through implementation, testing, and support—working closely with ServiceNow administrators, engineers, and business stakeholders.

Key Responsibilities

- Application Development: Design and develop custom JavaScript applications within our ServiceNow platform to automate business processes and resolve complex operational challenges.
- Requirements Gathering: Collaborate with stakeholders across the organization to understand their needs and translate them into technical solutions within ServiceNow.
- Security & Compliance: Implement secure coding practices aligned to SSDLC principles, including data protection, access control, and auditability.
- Customization and Integration: Customize existing applications and integrate with external systems and APIs to enhance functionality and user experience.
- Quality Assurance: Conduct thorough testing of developed applications and solutions. Ensure compliance with coding standards and best practices.




- Continuous Improvement: Identify technical debt and opportunities to improve platform reliability, developer experience, and delivery velocity.
- Documentation and Support: Create comprehensive documentation for developed applications and provide ongoing support and enhancements based on user feedback.
- Collaboration: Work closely with the System Administrators and other IT team members to ensure seamless implementation and operation of developed applications.

Minimum Requirements

- Very robust knowledge of JavaScript, NodeJS and the React framework
- Experience with modern JavaScript tooling (ES6+, npm, build pipelines)
- Experience designing and consuming APIs in production environments
- Ability to write clean, maintainable, well‑documented code
- Understanding of Secure authentication & authorisation techniques
- Strong knowledge of both Server and Client Side JavaScript development
- General programming skills and understanding of secure software development lifecycle (SSDLC)
- Excellent communication and teamwork abilities
- Ability to manage multiple projects simultaneously and meet deadlines
- Creative thinking and problem-solving skills

Desirable Requirements

- Bachelor’s degree in computer science, information systems, or related field




- Significant demonstrable experience specific to Full Stack JavaScript development.
- Other relevant certifications.
- Experience working in a security‑focused environment
- Knowledge of the ServiceNow Ecosystem is not a requirement but would be useful.

Behaviours

- Working Hours: The working hours are 0900-1730hrs Mon-Fri, and you would be expected to be working and contactable throughout those times. There is no scheduled out of hours work but may be required in emergency situations only.
- Professionalism: Conduct yourself with professionalism, integrity, and ethical behaviour in all interactions and situations.
- Accountability: Takes ownership of deliverables and sees work through to completion.
- Proactive: Demonstrate a proactive approach to process improvement and process creation, ensuring conformity to the standards of the GMS Development Team.
- Learning mindset: Actively keeps skills current in a fast‑evolving JavaScript and security landscape.
- Collaboration: Work well within a team environment, communicating effectively with colleagues from different departments and sharing insights to improve security posture.
- Adaptability: Embrace changes in technology and processes, adapting to new challenges and learning quickly in a dynamic security landscape.

Ways of Working

- Focusing on Clients and Customers.
- Working as One NCC.
- Always Learning.
- Being Inclusive and Respectful.
- Delivering Brilliantly.

Our Company

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our

📌 ServiceNow Developer (Sydney)
🏢 Ncc Group
📍 Sydney