Bankstown, New South Wales 2200, Australia

Full-time Permanent Entry Level

Posted 07 Oct 2026

Description About Us

Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing – we're innovating. Join us and be part of a dynamic team shaping the forefront of technology

Our Mission

At PTC, our mission is to provide the best solutions for smart devices.

About the role

Join us at

PTC Bankstown

as a Full-TimeCustomer Service, Sales & Device Technician Dive into an exciting retail setting where you'll:

Create visually stunning product displays

Engage customers with personalised recommendations and outstanding customer service

Showcase your sales skills to exceed targets

Embrace a culture of continuous learning and growth

For this particular role, we would prefer (but not essential) if you have device repair experience.

As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market

This role would suit someone…

Eager to learn

tech and device repairs

Has a

genuine interest in sales and retail

and delivering great customer experiences

Has

leadership experience

and a willingness to lead, support and motivate a team

Is

flexible with availability , including at least one weekend day and public holidays when required

Is hands-on, proactive and keen to

learn and grow

within the business

Has

previous hands-on experience with phone or device repairs

is highly regarded





To be successful for this role, you will be

Enthusiastic about the dynamic world of mobile technology

Committed to delivering outstanding customer satisfaction

Motivated in achieving targets and KPIs consistently

Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses

Familiar with effective sales strategies

A quick learner with creative problem-solving skills, ready to adapt on the fly

Company Values

This role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.

Sincerity:

Say what you mean, do what you say.

Simplicity:

Simplicity fuels success. Clear communication drives results.

Teamwork:

One goal, one team, one dream.

Trust:

Unleashing potential, igniting success.

What's in it for you?

Work-Life Balance:

Prioritise your well-being in a supportive environment. We ensure we meet business priorities while listening to our staff's needs.

Salary and Compensation:

Be rewarded for your skills with a competitive salary and performance bonuses

Recognition for Commitment:

Your hard work is appreciated. We celebrate your contributions.

Culture and Growth:

Immerse yourself in a thriving setting. Our leaders encourage innovation and personal growth.

Plus:

Enjoy staff discounts, ongoing training, and more

Our Recruitment Process:

If you meet our criteria, we'll invite you to complete an initial screening to assess your suitability and alignment with the role expectations.

Following a successful screening, we'll invite you to a

face-to-face interview with the reporting manager .

At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.

Company Overview More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.

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