About the Company Our client is a global technology organisation supporting laboratories, research facilities, pharmaceutical manufacturers and regulated production environments across Australia and New Zealand.

Through a portfolio of advanced analytical, monitoring and laboratory technologies, they help customers maintain critical quality, compliance and operational standards. Due to continued growth, they are seeking an experienced Field Service Engineer to join their national service team to be based out of Sydney.

About the Role This is a customer-facing field service position responsible for the installation, maintenance, validation, calibration and repair of sophisticated laboratory and process instrumentation. Working across pharmaceutical, biotechnology, healthcare, research and manufacturing environments, you will support equipment used for analytical testing, process monitoring, compliance monitoring and laboratory operations. The role combines hands‑on technical work, troubleshooting, customer training and project‑based installations.

Installation and commissioning of laboratory instrumentation and associated systems

Preventative maintenance, breakdown support and fault finding

Calibration, qualification and validation activities

Diagnosing electrical, mechanical and software‑related issues

Providing technical support and customer training

Managing service schedules and customer site activities

Maintaining service documentation and compliance records

Supporting custom projects, upgrades and equipment integrations





Working closely with customers operating within GMP and highly regulated environments

About You You are a technically robust engineer who enjoys solving complex equipment issues and building long-term customer relationships.

To be successful, you will possess:

Previous Field Service Engineer, Service Technician or Technical Support experience

Experience supporting scientific, laboratory, medical, analytical or industrial instrumentation

Strong electromechanical troubleshooting capability

Knowledge of calibration, validation or equipment qualification processes

Excellent communication and customer‑facing skills

The ability to work autonomously and manage a field‑based territory

Strong planning, organisation and problem‑solving skills

A current driver’s license and willingness to travel

Highly regarded:

Experience in pharmaceutical, biotechnology, diagnostics or laboratory environments

Exposure to process monitoring or analytical instrumentation

IQ/OQ/PQ validation experience

Electrical service or instrumentation qualifications

Experience working within GMP, GLP or ISO‑regulated environments

What’s on Offer

Competitive salary package

Company vehicle and tools of trade

Ongoing technical training and development

Exposure to advanced laboratory and process technologies

Opportunity to work with leading pharmaceutical, biotechnology and research organisation’s

Autonomous role with strong career growth potential

Applicants must have unrestricted Australian working rights.

📌 Field Service Engineer (Sydney)
🏢 Ke Select
📍 Sydney