Customer Service Officer (Adelaide)

Customer Service Officer (Adelaide)

21 Oct
|
PrixCar Services Pty
|
Adelaide

21 Oct

PrixCar Services Pty

Adelaide

PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. We pride ourselves on delivering exceptional service and innovative solutions to our clients.Join us in making a difference in the lives of our customers while advancing your career in a supportive team.

We are currently seeking a passionate, customer focused Customer Liaison Officer to join our team and assist in a broad range of administrative activities. This is a Permanent Part-time opportunity with working hours between

11:30 am to 4:30 pm

spread over

5 days/week.

The Position:

The

Customer Liaison Officer

plays a crucial role in providing seamless support to our customers and maintaining efficient operational processes. This position involves a variety of administrative tasks aimed at enhancing customer experience and ensuring accurate documentation. You will be responsible for quoting, booking, order entry, and managing accounts payable tasks, including raising purchase orders. Your attention to detail will be key in entering orders and pricing into our systems promptly and accurately.

What you will do:

Provide general administrative and clerical support, delivering a personalised and professional service to customers across multiple communication channels

Investigate and resolve customer issues/ requests by liaising effectively with both internal and external stakeholders to ensure seamless operations

Manage front desk and reception duties, as required

Develop and maintain excellent customer service relations and profile

Arrange for company fleet registration,



preparation; ordering panel parts and coordination.

Accurately enter orders and pricing into the internal system

Prepare quotes, process bookings, and handle order entry efficiently

Generate reports and invoices as required by the team or management

Assist with accounts payable tasks and raise purchase orders in a timely mannerArrange for delivery of vehicles to dealer or other destination when vehicles are ready for pick-up

Work collaboratively with team members to meet KPIs and service targets

Undertake other tasks and responsibilities as directed by management

What you will bring:

Strong organizational and multitasking skills

Excellent communication abilities, both verbal and written

Proficiency in data entry and management systems

Experience in customer service or administrative roles preferred

Proficient Microsoft applications

People person with a 'can do' attitude who is passionate, energetic and shows initiative

Organised with excellent communication and interpersonal skills

Flexible and a team player

Previous experience in administrative controls/ procedures / co-ordination

Experience with purchase orders and invoicing

The ability to multi task and meet deadlines is essential

What we are offering:

Permanent Part-time opportunity |

11:30 am to 4:30 pm





working hours - 5 weekdays

Reward and Recognition programs

Be a part of supportive and friendly team

Training and development through leadership and mentoring programs, lunch and learn sessions, Cadetships and Apprenticeships programs

Exclusive benefits and discounts from our partners, employee referral program, service recognition

The ideal candidate will possess a keen eye for detail, ensuring all tasks are completed with high accuracy. You will be proactive in developing and maintaining customer relationships, contributing to our commitment to exceptional service.

Prixcar is an employer of equal chance and encourages and values diversity and inclusion.

Prixcar values of

Play ,

Passion

and

Care

underpin everything we do. We

PLAY

as a team, provide service excellence with

PASSION

and we

CARE

for our people and customers. Join us and be part of our industry changing journey

Please note that all potential Prixcar team members are subject to medical and background checks.

About Prixcar Services PrixCar Services Pty Ltd, an Australian company with AS/NZS 14001:2004 accreditation, iscommitted to providing quality services to meet our clients' specific needs. These servicesinclude processing, storage, rectification, vehicle commissioning & decommissioning and projectmanagement for Australia's automotive manufacturers, importers, distributors and variousgovernment and private organisations.

Our shareholders allow us access to a global network of companies that specialise in logisticsystems, which are not normally affordable

📌 Customer Service Officer (Adelaide)
🏢 PrixCar Services Pty
📍 Adelaide

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