Customer Success Manager, Paradox (Perth)

Customer Success Manager, Paradox (Perth)

21 Oct
|
Workday
|
Perth

21 Oct

Workday

Perth

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.

We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Paradox Customer Success team sits within Workday's broader Customer Success Center of Excellence (CoE) organisation, dedicated to helping customers realise the full value of Paradox — the conversational AI candidate experience platform. Paradox is a candidate experience agent that uses conversational AI to simplify every step of the job application journey, particularly for frontline industries.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents,



we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.

We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm.

We're in this together,



tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Paradox Customer Success team sits within Workday's broader Customer Success Center of Excellence (CoE) organisation, dedicated to helping customers realise the full value of Paradox — the conversational AI candidate experience platform. Paradox is a candidate experience agent that uses conversational AI to simplify every step of the job application journey, particularly for frontline industries.

As part of Workday's talent acquisition suite, Paradox's AI agent streamlines the hiring process by providing candidates with instant responses, self-scheduling capabilities, and 24/7 support in a natural conversational experience, simplifying complex tasks like applications, scheduling, and interview coordination. Our team works directly with customers across frontline and high-volume industries like retail, hospitality, and manufacturing, as well as skilled and corporate hiring, to drive adoption and measurable outcomes.

About the Role

As a Customer Success Manager, you work directly with customers to improve their overall

📌 Customer Success Manager, Paradox (Perth)
🏢 Workday
📍 Perth

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