Key Responsibilities
Event Operations & Logistics • Manage all operational aspects of expos from planning through to pack-down
• Liaise with venues, contractors, and suppliers (AV, furniture, freight, signage, staging, catering, security, cleaning)
• Oversee floorplan design, exhibitor allocations, and feature area setups
• Ensure compliance with WHS, insurance, and risk management requirements
• Manage bump-in and bump-out schedules, site inductions, and onsite crew coordination
• Coordinate freight, storage, signage, and build timelines with precision
Project & Budget Management • Develop and manage operational budgets and supplier contracts
• Track costs, approvals, and supplier payments to ensure delivery within budget
• Create and maintain critical paths, production schedules, and run sheets
• Monitor milestones and ensure all departments meet operational deadlines
Team & Stakeholder Management • Work closely with Event Director, Marketing, Sales, and Content teams to align execution with strategy
• Manage and mentor operations staff, contractors, and volunteers onsite
• Coordinate with sponsors and exhibitors to deliver premium onsite experiences
• Act as the primary point of contact for venue staff and production teams during bump-in, bump-out, and live event days
Systems & Process Development • Maintain event documentation, operations manuals, and post-event debriefs
• Implement and refine systems to improve efficiency (floorplan management, contractor booking,



supplier databases)
• Contribute to sustainability initiatives and ongoing operational innovation
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Skills & Experience
• 3–5+ years experience in event operations, ideally across expos, conferences, or large-scale trade shows
• Minimum 3 years of direct expo or trade show operations experience required
• Must have specific expo or trade show experience, other event backgrounds will not be considered
• Strong experience working with venues, contractors, and suppliers
• Proven ability managing budgets, logistics timelines, and floorplans
• Excellent communication, negotiation, and time management skills
• Ability to work under pressure and manage multiple concurrent deadlines
• Strong technical capability (Google Workspace, Monday.com, CAD or floorplan tools, Excel)
• Solid understanding of risk management, safety compliance, and venue operations
• Hands-on operator with the ability to lead onsite teams during bump-in and bump-out
• Australian citizens only
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Bonus Points
• Experience delivering international or multi-city events
• Understanding of blockchain, fintech, or emerging technology industries
• Familiarity with exhibitor management or registration platforms
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Why Join Us
You’ll be part of a high-performance, no-BS team delivering some of the most dynamic events in Australia’s tech landscape.
We move quick, think big, and value people who take ownership and execute.

📌 Exhibitions Operations Coordinator (Gold Coast)
🏢 Web3 Australia Group
📍 Gold Coast