## Warehouse & Service Support CoordinatorApply: 8 Wayne Ct, Dandenong, Victoria - 3175: Coperion: Full time: Posted Today: R-920301 Warehouse & Inventory: Receiving, storage, stock accuracy■ Goods receipt

- Receive all inbound deliveries—capital equipment, spare parts, and consumables—checking quantities and condition against purchase orders and packing lists.
- Inspect and report discrepancies (short shipments, damage, incorrect items) promptly to purchasing and the relevant supplier or freight forwarder.
- Book received goods into the inventory/ERP system accurately and on the same day, recording lot, serial, or batch details where applicable.
- Unpack, label, and put away stock to the correct bin or storage location, keeping heavy and oversized equipment safely handled and stored.■ Stock control & housekeeping
- Maintain accurate on-hand stock levels through disciplined transactions and regular cycle counts and stocktakes.
- Keep the warehouse clean, orderly, and compliant—clear aisles, correct storage, and secure racking loads.
- Flag slow-moving, obsolete, or minimum-level stock to support aftermarket and purchasing decisions.02 Order Processing & Dispatch: Pick, pack, document, ship
- Pick and process spare parts and equipment orders against sales orders, verifying items, quantities, and part numbers before packing.
- Pack goods to a professional standard for domestic and trans-Tasman freight—protecting equipment in transit and meeting export-packing requirements for New Zealand shipments.
- Prepare dispatch documentation: delivery dockets, consignment notes, packing lists, and any dangerous goods or export paperwork.
- Book freight with carriers, compare service levels and costs, and select the right method for urgency and value.
- Provide tracking details and expected delivery dates back to sales, service, and customers, and follow up on delayed or lost consignments.
- Coordinate returns,



warranty items, and credits back into stock, and manage outbound goods sent for repair or calibration.03 Deliveries & Local Logistics Site drops, collections, transport
- Carry out local deliveries and collections of parts, tools, and equipment to customer sites and suppliers as required.
- Load and secure vehicles correctly, observing load limits, restraint requirements, and safe handling.
- Coordinate larger transport and craneage for capital equipment movements, liaising with third-party carriers.
- Deliver tools and staged parts to technicians on site when a job calls for it, keeping the service team supplied.04 Service Support & Tool Management Job prep, planning, coordinated tool store■ Preparing & planning jobs
- Work closely with the service department to prepare and plan for upcoming field and workshop jobs—reading the job scope and getting ahead of what each one needs.
- Stage tools, spare parts, consumables, and equipment for each job in advance, kitted and checked so technicians can mobilize without delay.
- Confirm parts availability early and raise orders for anything missing, escalating long-lead items before they hold up a job.
- Prepare and issue job packs—drawings, service reports, calibration records, and site paperwork—alongside the physical kit.■ Tool store & equipment control
- Own and maintain the service tools in one coordinated, well-organized area—every tool with a home, clearly labelled, and easy to find.
- Run a sign-out/return system so tools are tracked to technicians and jobs, and account for what is out, in, and overdue.
- Inspect tools on return; clean, service, and store them, and remove damaged items from use until repaired or replaced.
- Maintain the calibration and test-and-tag schedule for tools and test equipment, keeping records current and compliant.
- Manage consumables and shop supplies, reordering to set minimum levels, and recommend new or replacement tooling.

📌 Warehouse & Service Support Coordinator (Dandenong)
🏢 Hillenbrand
📍 Dandenong