EOI - Child and Youth Worker / Disability Support Professional

Neta Care Holistic Health Services - Brookwater QLD

Join us on this journey to empower individuals, children, young people and families with the support and care they need for a fulfilling and connected life.

Become a member of our dynamic, caring team and make a difference

At Neta Care Holistic Health Services, our team is at the heart of what we do. We provide a supportive work environment where employees can thrive. We offer diverse career opportunities in Therapeutic Services, Disability Support, Child & Youth Services, Aged Care & more. Whether you're an experienced professional or starting your career, Neta Care Holistic Health Services offers the training and resources you need to grow.

We are seeking highly motivated, compassionate and organised individuals to join our team as a Child and Youth Worker / Support Qualified, working across both our Disability Support and Child & Youth Services programs.

This is a combined position in which successful applicants will provide person-centred disability support services while also being available to deliver specialised support to children and young people as required. Child & Youth Services will be a priority area of service delivery, meaning employees will be expected to prioritise Child & Youth Services shifts when these become available and are allocated, subject to existing roster commitments and operational requirements.

As a Support Professional, you will be responsible for delivering safe, high-quality and individualised support to NDIS participants, children and young people. You will assist individuals to achieve their personal goals, develop independence, access community services and maintain their overall health and wellbeing.





Within our Child & Youth Services program, you will provide additional support to children and young people, including those with complex needs or involved in Child Safety and out-of-home care arrangements. This requires a strong understanding of child safeguarding, professional boundaries, risk management, trauma-informed practice and appropriate escalation procedures.

You will work collaboratively with participants, children, young people, families, carers, healthcare professionals, Child Safety Officers and other relevant stakeholders to ensure coordinated, compassionate and effective support.

Key Responsibilities:

- Provide protected, compassionate and person-centred support to NDIS participants, children and young people in accordance with their individual needs, goals, rights and preferences.
- Deliver disability support services as part of regular rostered duties, while prioritising Child & Youth Services shifts when required and allocated.
- Support individuals to develop independence, resilience, daily living skills, confidence and meaningful community connections.
- Assist participants with daily living activities, personal care, community access, social participation and other individualised support requirements.
- Promote the safety, wellbeing, emotional development and rights of children and young people,



including those with complex support needs or involved in Child Safety arrangements.
- Support individuals experiencing psychosocial disabilities, mental health conditions, behavioural concerns or trauma-related needs using appropriate, approved support strategies.
- Review and follow individual support plans, risk assessments, behaviour support plans, shift instructions and required acknowledgements before delivering scheduled support.
- Communicate professionally and respectfully with participants, children, young people, families, carers, colleagues, management and relevant external stakeholders.
- Establish positive and professional relationships while maintaining appropriate boundaries, confidentiality and safeguarding requirements.
- Identify and appropriately respond to changes in individual needs, behaviours, wellbeing or support arrangements.
- Immediately elevate concerns, changes to scheduled support information or uncertainty regarding service delivery to the relevant Service Delivery Manager or authorised supervisor.
- Follow organisational procedures where a participant or young person refuses support, including notifying management, remaining on shift as directed, documenting observations and completing required incident reporting.
- Follow the relevant Child & Youth Services No Response procedures where a young person or authorised contact is unavailable for scheduled support, remaining on shift until further management instructions are provided.
- Respond appropriately to emergencies, including contacting emergency services where required, notifying management promptly and following established emergency response procedures.
- Where ambulance att

📌 EOI - Child and Youth Worker / Disability Support Professional (Ipswich)
🏢 Neta Care Holistic Health Services
📍 Ipswich