Education Administrator - Hawthorn Program

$76,425 - $76,425 a year

Contract

22h ago , from Box Hill Institute, ABN 76 268 630 462

Ready to make a difference in student success? Join our team as an Education Administrator and help deliver an exceptional student experience.

Box Hill Institute | Part-time | Fixed-term position

Join Box Hill Institute and play a key role in supporting the Hawthorn College of Sport Program. This is an exciting opportunity for an organised and customer-focused administration professional to provide high-level administrative support, coordinate key operational activities, and help deliver an exceptional experience for students, staff and industry partners.

This is a part-time (0.4 EFT), fixed term role until 31 December 2028. Salary is $76,425 pro rata, per annum, plus 12% superannuation.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

- Flexible work arrangements to support work-life balance
- On-site parking for added convenience
- Career progression opportunities and reward & recognition programs to celebrate your success
- Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
- Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
- Financial perks like novated leasing and salary packaging




- Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming - all delivered by students in training, under the supervision of their teacher

About the role

The Education Administrator - Hawthorn Program is responsible for delivering a broad range of administrative and operational support across the Foundation Education College. You will work closely with leadership teams, teachers, students and external stakeholders to ensure the smooth delivery of daily operations and high-quality customer service.

What you'll do:

- Provide high-level administrative support, including course enquiries, student assistance, financial administration and general office operations.
- Deliver professional and responsive customer service to students, staff, industry partners and external stakeholders.
- Assist with maintaining student records, data entry and ensuring documentation is processed accurately and in line with Institute policies and procedures.
- Support enrolment administration, re-enrolments, leave requests, refunds and student management system enquiries.
- Coordinate and support events such as open days, information sessions, careers activities and student engagement initiatives.




- Liaise with students, teachers and employers regarding attendance, timetable changes and appointments.
- Contribute to continuous improvement initiatives by identifying and implementing more efficient administrative processes.
- Assist with financial administration activities, including purchase orders and invoicing processes.
- Support compliance, reporting and quality assurance activities across the Faculty.

About You:

- Relevant qualifications in Business Administration, Office Administration or a related discipline, or an equivalent combination of training and experience.
- Previous administration experience, ideally within an education, training or professional services environment.
- Demonstrated experience providing exceptional customer service and support to a diverse range of stakeholders.
- Excellent verbal and written communication skills, with the ability to prepare accurate correspondence and documentation.
- Strong organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.
- Advanced computer skills, including proficiency in Microsoft Office applications.
- Experience using student management, finance or scheduling systems will be highly regarded, particularly Student One, CELCAT or Finance One.
- Solid problem-solving skills, sound judgement and a proactive approach to identifying solutions and process improvements.
- Alignment with a child-safe, inclusive and values-based workplace
- Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance.

About us:

For over 100 years, we've been changing lives for t

📌 Education Administrator (Melbourne)
🏢 Box Hill Institute, ABN 76 268 630 462
📍 Melbourne