Technical Services Specialist (Adelaide)

Technical Services Specialist (Adelaide)

21 Oct
|
Chrysos Corporation
|
Adelaide

21 Oct

Chrysos Corporation

Adelaide

Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective. Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful. Headquartered in Adelaide and with team members based in Australia, Europe, Africa and North America, Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and secure ore analysis for the global mining industry. The company’s flagship technology, PhotonAssay™, steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals. With successful global installations, Chrysos is taking PhotonAssay™ to customers around the world – Chrysos could take you to places that you might not have even imagined yet. There’s opportunity around every corner and the support to help you achieve your goals.

About The Role
The Technical Services team is part of the Chrysos Growth Team (GT) which also includes the Sales team and the Marketing team. Our strategic focus is the global deployment and adoption of PhotonAssay™ by gold mining companies. The three key pillars of the Technical Services team are customer partnering in mine site deployments, sales support and subject matter experts. This role has a strong focus on the customer partnering pillar and combines deep technical engagement with strategic account support, internal knowledge transfer, and leadership in driving data quality, customer confidence, and continuous improvement. Key Pillars and Objectives Customer Partnering and Minesite deployment




- Collaborate with customer technical teams, including geologists, metallurgists and site management, to ensure PhotonAssay™ delivers reliable, fit-for-purpose assay performance that supports critical operational decisions.
- Provide comprehensive support to mine sites following the installation of PhotonAssay™, with the key objective of establishing foundational confidence in the technology. This is achieved through targeted education, tailored training, QAQC guidance, and comparative analytical performance reviews.
- Proactively explore and develop innovative applications of PhotonAssay™ by deeply understanding existing site workflows across geology, geometallurgy, and metallurgy. Leverage this insight to drive process optimisation, improve operational value, and create new commercial opportunities for both the customer and Chrysos.
- Provide critical technical and application support to the Sales team across the sales cycle.
- Protect and enhance the reputation of PhotonAssay™. Subject Matter Experts
- The team act as Subject Matter Experts, providing technical collateral, training and support to internal functional teams and our clients. The key objective is to provide the critical link between Chrysos Technical and Development teams and our mining customers, understanding and interpreting their needs and requirements. What You Will Do Minesite Deployment and Operational Support




- Develop and maintain a strong technical understanding of PhotonAssay™ to confidently communicate its capabilities to clients, translate the technology into compelling business value propositions, and recognize when to involve deeper Chrysos technical expertise as needed.
- Serve as the primary point of contact for all sales
- and service-related matters within your client portfolio, maintaining a regular and strategic engagement schedule aligned with key account and sales plans.
- Deliver client education and training programs to ensure effective adoption and understanding of PhotonAssay™ technology across stakeholder groups.
- Build and manage productive relationships with key site stakeholders across Geology, Geometallurgy, and Metallurgy teams to understand their long-term objectives and identify optimisation strategies across the mining value chain. This includes:
- New or enhanced assay services.
- Tailored metrics for coarse or heterogeneous gold ore bodies.
- Optimised grade control and sampling programs.
- Processing plant measurement strategies that support process optimisation.
- Recommendations for optimised sample preparation strategies that balance sample size, particle size, and machine cycle time to meet economic and technical objectives.
- Collaborate cross-functionally with Chrysos Maintenance, Customer Quality, Physics Operations, laboratories, and external partners to ensure exceptional client service and technical delivery.
- Lead or support quality assurance efforts, including:
- Long-term QAQC data analysis and reporting for gold, silver, and copper, working with the Customer Quality team.
- Comparative performance analysis of PhotonAssay™ vs traditional laboratory techniques.
- Calibration support and o

📌 Technical Services Specialist (Adelaide)
🏢 Chrysos Corporation
📍 Adelaide

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