Join to apply for the Senior Platform Engineer role at NSW Department of Customer Service 2 days ago Be among the first 25 applicants Join to apply for the Senior Platform Engineer role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$125,693.00/yr
- A$138,510.00/yr
- Employment Type: 2 x Temporary roles until 30 June 2026
-

Location:
Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
- Salary Range: $125,693
- $138,510 p.a. base salary dependent on experience, plus 11.5% superannuation Senior Platform Engineer
- Employment Type: 2 x Temporary roles until 30 June 2026
-

Location:
Adaptable/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
- Grade: Clerk Grade 9/10
- Salary Range: $125,693
- $138,510 p.a. base salary dependent on experience, plus 11.5% superannuation Who we are The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy. The opportunity We are now inviting applications for the opportunity of Senior Platform Engineer for Government Technology Platforms,



within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW In this role you will be responsible for establishing and operating the unit's platform and ensuring that all services are working and running optimally. This includes platform engineering, implementing service offerings, platform maintenance/administration and issue resolution to ensure best practice administration is embedded and products are fit for purpose Day to Day Responsibilities
- Design, build, and maintain scalable and secure platform infrastructure.
- Develop and optimize CI/CD pipelines for efficient build, test, and deployment.
- Engineer and integrate test automation frameworks, including performance and load testing.
- Implement quality engineering practices and methodologies.
- Develop and maintain .
NET applications using C#, ASP.
NET, and APIs.
- Manage and optimise non-production environments.
- Ensure security best practices and compliance (ISO27001, NIST, etc.).
- Utilize AMANDA for workflow modernisation.
- Collaborate with cross-functional teams and mentor junior engineers. What you will bring to this role
- Demonstrated experience in guiding innovation in DevOps practices, integrating agile delivery approaches
- Extensive experience designing, developing, and maintaining scalable applications using .
NET frameworks, including C# and ASP.
NET,



and integrating APIs.
- Deep understanding of test automation frameworks and quality engineering practices, with experience building test automation from scratch and integrating it into CI/CD pipelines.
- Experience executing efficient platform engineering and application maintenance tasks using orchestration tools to ensure optimal software performance, including .
NET applications.
- Experience in facilitating software engineering and operations changes through the adoption of new technologies to enhance automated, scalable systems, while implementing proactive monitoring and trend analysis across platform components.
- Demonstrated experience in providing technical consulting and subject matter expertise to projects, identifying and mitigating risks and interdependencies, and formulating solutions aligned with ICT strategy.
- Demonstrated experience in developing and maintaining support strategies, operational procedures, performance strategies, and automated processes to facilitate informed decision-making.
- Demonstrate ability to collaborate with customers and stakeholders to ensure the technology solutions are aligned with the business endeavours
- Ability to effectively communicate Technology concepts and solutions to non-technical stakeholders. Essential requirements
- Satisfactory criminal records check
- May be required to work out of hours AI Statement The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance GTP embraces the use of AI to enhance productivity and creativity. In the As

📌 Senior Platform Engineer (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney