The ACT Council of Social Service is the peak representative body for the community sector in the ACT, advocating for social justice in our territory and representing not-for-profit community organisations. We are a not-for-profit peak body, working collaboratively with organisations and individuals to create a collective voice, advocating for positive social change, and justice and self-determination for Aboriginal and/or Torres Strait Islander peoples. Our vision is for a thriving ACT, free from exclusion, hardship and poverty. ACTCOSS is a member of the nationwide COSS network, made up of each state and territory COSS and our national body, the Australian Council of Social Service (ACOSS). ACTCOSS is an equal opportunity employer, and we welcome applications from people with diverse backgrounds and life experiences. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this position. Role Organisational Context The ACT Council of Social Service is the peak representative body for the community sector in the ACT, advocating for social justice in our territory and representing not-for-profit community organisations. We are a not-for-profit peak body, working collaboratively with organisations and individuals to create a collective voice, advocating for positive social change, and justice and self-determination for Aboriginal and/or Torres Strait Islander peoples. Our vision is for a thriving ACT, free from exclusion, hardship and poverty. ACTCOSS is a member of the nationwide COSS network, made up of each state and territory COSS and our national body, the Australian Council of Social Service (ACOSS). ACTCOSS is an equal opportunity employer, and we welcome applications from people with diverse backgrounds and life experiences.



Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this position. The Communications and Sector Engagement Officer plays a key role in supporting ACTCOSS’s communications, member engagement, events and training activities. The position is responsible for preparing, coordinating and distributing ACTCOSS communications across a range of channels, including newsletters, email communications, the ACTCOSS website and social media platforms. The role supports the promotion of ACTCOSS policy, advocacy, sector development initiatives, events and organisational activities in ways that are engaging, accessible and aligned with ACTCOSS’s values and priorities. The position coordinates the planning and delivery of ACTCOSS events, training workshops, forums and meetings, working closely with colleagues, presenters, members and external stakeholders to ensure activities are well organised and professionally delivered. The role also maintains systems that support engagement and participation, including customer relationship management databases and event registration platforms. This role would suit someone with communications, engagement or events experience who is organised and adaptable. While direct community sector experience is not essential, applicants will demonstrate a genuine commitment to social justice, equity and inclusion, and a desire to support a strong, connected and sustainable community sector.



Benefits of the Position Whether you are building your career in communications and engagement or bringing experience from another sector, this role offers the prospect to contribute to meaningful social change while developing expertise across communications, member engagement, events and training coordination. You will work as part of a collaborative team committed to strengthening the ACT community sector and advancing social justice outcomes for people and communities. ACTCOSS interacts with diverse communities, allowing you to meet and connect with people from different backgrounds and circumstances. ACTCOSS makes every effort to provide a flexible work environment, allowing substantial employee control of their

working hours
, among other benefits. Duties and Responsibilities Communications and Promotion
- Prepare, edit and distribute ACTCOSS newsletters, member communications and promotional materials.
- Draft and schedule content for ACTCOSS social media channels.
- Assist in developing engaging digital content, including graphics, short videos and other promotional materials using Canva and similar tools.
- Maintain website content to ensure information is accurate, current and accessible.
- Support the communication of ACTCOSS policy, advocacy and sector development work to members and external audiences.
- Monitor communication channels and identify opportunities to strengthen member engagement and audience reach. Events and Training Coordination
- Coordinate the planning and delivery of ACTCOSS training, workshops, forums, meetings and sector events.
- Manage event logistics, including registrations, venues, online platforms, accessibility requirements, speaker liaison and event materi

📌 Communications and Sector Engagement Officer (Canberra)
🏢 ACT Council Of Social Service (ACTCOSS)
📍 Canberra