## Motor Claims SpecialistApply: West Perth: Full time: Posted Today: End Date: October 10, 2026 (9 days left to apply): JR106935We are seeking focused and results orientated individuals to join our Motor Claims team; this role is responsible for managing motor claims, whilst delivering exceptional member service.

Location:
West Perth offices & Work from home 50% of the time upon completion of training

Working hours
Full time
- 37.5 hours per weekHours: Work Monday to Friday and have weekends free Alternate Shifts including 7am to 3pm, 8am to 4pm and 9am to 5pmPay: Competitive base salary + super + incentives + discountsTraining: You’ll be set up for success with in-depth training and on the job supportTeam: Working for an Insurance market leader you will be working with collaborative, supportive and likeminded individuals, with leaders who focus on your career development What will you be doing?* Manage a caseload of motor claims to maximise outcomes.
* Negotiate liability with other insurers and third parties.
* Communicating clearly and professional, both verbally and in writing.
* Monitoring settlement performance and contributing to continuous improvement initiatives.
* Ensuring all claims are handled in line with RAC Insurance policies, procedures, authority limits, legislative and regulatory requirements.
* Collaborate with colleagues and contribute to a supportive team setting.




* Deliver service that consistently exceeds member expectations. What are we looking for in you?* Experience in motor claims settlements or claims handling.
* Strong understanding of motor vehicle liability principles.
* Excellent communication, negotiation, and dispute resolution skills.
* High attention to detail and the ability to make informed decisions based on evidence.
* Empathy and professionalism when handling challenging conversations.
* Self-motivated and capable of working independently.
* A team player who actively supports and uplifts others.
* Previous experience in the motor insurance industry (highly regarded).
* A genuine commitment to putting members at the heart of everything you do. What we can offer you:* A workplace culture where our people feel valued, respected and empowered.
* Work in flexible ways that meet work/life commitments and support wellbeing.
* Be part of a purpose led organisation that gives back to the WA community.
* An environment that values ongoing career development
* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
* Opportunities for community engagement and corporate volunteering Applications Close COB Friday 9th October 2026. Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.

📌 Motor Claims Specialist (Perth)
🏢 Royal Automobile Club of WA
📍 Perth