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Showing 1 Field Service Technician Wimmera Mallee jobs in Swan Hill
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JOB SUMMARY
We are seeking a versatile and customer-oriented individual to join our team as a Multifaceted Customer Service Technician. This role combines hands-on maintenance and labour tasks with frontline customer service responsibilities. The ideal candidate will be adaptable, detail-oriented, and capable of working efficiently in a agile environment. As a Customer Service Technician, you will play a crucial role in ensuring the satisfaction of our customers by providing prompt and reliable service.
RESPONSIBILITIES
• Perform cleaning duties to maintain a tidy and sanitary work environment.
• Conduct regular maintenance inspections on equipment, ensuring optimal functionality and safety standards.
• Handle refuelling of equipment and vehicles as needed.
• Undertake deliveries as requested.
• Maintain cleanliness and functionality of portable toilets.
• Troubleshoot and perform minor repairs on small engines, diggers, EWPS (Elevated Work Platforms), and other equipment.
• Assist with the setup and pack down of temporary fencing as required.
• Provide exceptional customer service.
• Maintain accurate records of maintenance activities and customer interactions using computerised systems.
• Handle incoming calls and inquiries, directing them to the appropriate personnel or providing assistance as needed.
• Demonstrate flexibility and willingness to learn new skills as required.
• Work effectively under pressure, managing time and tasks efficiently to meet deadlines.