Duty Manager — Lead Guest Experience (Brisbane)

Duty Manager — Lead Guest Experience (Brisbane)

21 Oct
|
Trader Dukes Caboolture
|
Brisbane

21 Oct

Trader Dukes Caboolture

Brisbane

Trader Dukes Caboolture is seeking a passionate & proactive Duty Manager to join our management team

About us

The Fortitudo Group has a portfolio of seven hotels, along with three attached drive-thru bottle shops and a network of detached bottle shops. The successful candidate will have the opportunity to work for an up and coming independently owned hospitality group that values and nurtures their employees to maximise performance and personal growth.

About the role

This is a permanent full-time role that reports directly to the Venue Manager, you will be responsible for assisting in leading the team culture, customer experience and the compliant operation of the hotel.

To be successful in this position, you will need to demonstrate and deliver:

Proven success in a hospitality management role, with at least 12 months experience

Current RSA, RSG, RMLV Certificates and Approved Managers Licence

Previous experience in a suburban pub advantageous

Ability to engage with the community and drive exceptional customer experiences

Outgoing energetic personality that thrives on customer interaction

The ability to implement and adhere to policies and procedures

Reliable and excellent personal presentation

Enthusiastic with a genuine passion for the industry, its patrons and the people that work within it





Your drive to deliver a consistent high level of customer experience will be the key within this role. All whilst assisting in leading the team to success through a hands-on approach teaching new skills and expectations to the staff, to help build a strong hospitality team with a focus on delivering exceptional service towards our customers is aMUST.

Application

Applicants must be able to work days, nights & weekends. If you feel that you possess the required skills and experience for this position, have a passion for the industry then pleaseAPPLY NOW with your resume and cover letter outlining your recent experience

All applications will be treated confidentially, due to thehigh number of applicants only shortlisted applicants will be contacted.

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a duty manager? Do you have a current QLD approved managers liquor licence?

To help quick track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

📌 Duty Manager — Lead Guest Experience (Brisbane)
🏢 Trader Dukes Caboolture
📍 Brisbane

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