Orchard - Senior Account Executive

Location: Sydney, New South Wales, au

Company Description

At Orchard, we believe creativity and technology should work hand-in-hand to invent better outcomes. We’re Australia’s leading health and wellness agency, blending modern marketing with science and powered by deep digital experience. Our work wins effectiveness awards and, more importantly, creates meaningful change for patients, HCPs, and the brands we partner with.

We’re a fun, hardworking team that leaves egos at the door. Past that door? A collaborative studio filled with inspiring people, big ideas, and yes, free crumpets.

Job Description

We’re in need of a talented Senior Account Executive to work in our Healthcare team. This role blends client relationship management with hands-on project delivery across digital and print platforms. Fit the bill?

You’ll be the crucial link between our clients and internal teams, ensuring projects are delivered on time, within budget, and to the highest standard. You’ll also help shape strategic thinking and inspire creative solutions that align with our clients’ objectives.

The Senior Account Executive works with the Project Management and Client Services teams to deliver integrated (digital and print) projects to our Healthcare clients.

Client & Account Management

- Build strong, trusted relationships with clients and internal teams.
- Assist in the day‑to‑day management of accounts, ensuring exceptional service and delivery.
- Understand clients’ business, marketing goals, and competitive landscape.
- Collaborate with Business Directors on strategic planning and high‑level conversations.




- Write day‑to‑day briefs that align the strategy of the brand, and hold internal briefing meetings
- Collaborate across departments to develop integrated, feasible concepts.
- Champion Orchard’s “Invent Better” mission through innovative thinking.

Project Management

- Manage multiple digital and print projects (including websites, iPad and iPhone projects, emails, banners, in store merchandise, print collateral.)
- Meeting with or discussing requests with clients and scoping these requests
- Work closely with UX and creative teams to develop site maps and wireframes, quotes and print/digital solutions.
- Work collaboratively with internal teams to ensure the best solution is offered.
- Document the project scope in a detailed project definition
- Cost projects and manage the ongoing project budget and resources using Workbook
- Develop and maintain overall project schedules using Workbook
- Develop and maintain ongoing project documentation to ensure successful delivery i.e. risk log, change log, WIP documentation etc.
- Book resources and ensure that tasks are scheduled and completed according to schedule using both Workbook and Jira
- Document copy, creative, HTML, technical and finished art briefs and brief into internal staff and freelancers
- Manage communication with clients,



including initial scoping meetings, client WIP meetings and progress updates
- Update the Orchard team on progress, provide insights and feedback based on lessons learned
- Effectively manage your time to ensure that concurrent projects are managed within project timelines and budgets
- Conduct testing and proofing, working independently or with the QA team.

Financial Management

- Create estimates and scopes created on his/her accounts
- Ensure that clients are efficiently charged for the work the agency has performed
- Ensure that any overages are addressed and then resolved in a timely and appropriate manner
- Understands the forecasting process and ensures that the manager is aware of any significant changes in scope or timings of a project in timely manner.
- Timesheets completed accurately and timely

Qualifications

- 2+ years advertising agency experience (preferably in healthcare or similarly regulated industry)
- Some digital and print production experience
- Sound understanding of marketing and commercial strategy
- Solid oral and written communication and skills
- Excellent organisational skills
- Excellent communication, presentation, and organisational skills.
- Financial acumen and attention to detail.
- Proven ability to manage multiple projects and work collaboratively.
- A flexible, adaptable, and proactive approach
- Show a strong commitment to the Company’s core values of: Collaboration, Integrity, Curious & Brave
- Embrace and respect the Company’s community and environmental responsibilities

Additional Information

Orchard Marketing is part of the Enero Group.

📌 Senior Account Executive (Sydney)
🏢 Enero Group
📍 Sydney