nbn is seeking a Customer Enquiries Consultant to deliver high-quality customer service across all stages of the customer journey. You will be the first point of contact for external enquiries via phone and email, requiring strong communication and the ability to resolve issues empathetically.
The role emphasizes workload management, performance targets, and contributions to continuous improvement in a dynamic, customer-focused setting.
📌 Customer Enquiries Specialist (City of Gold Coast)
🏢 NBN Co
📍 City of Gold Coast
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