People Experience Business Partner - Zoos Victoria

Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

The Opportunity

You'll join Zoos Victoria at an important point of organisational change as the People Experience team transitions from a property-based model to a new centralised portfolio structure. This is a broad, hands-on HR Business Partner role supporting a diverse portfolio across Assets & Presentations, Conservation & Science and Finance. That means your stakeholders could range from highly operational and frontline teams across maintenance, horticulture and other site-based functions, through to professional, corporate and academic environments. The role will suit an HRBP who enjoys variety, is comfortable working close to the business and can adapt their partnering style to different stakeholder groups.

What You'll Be Doing

You’ll provide practical, trusted HR advice across the full employee lifecycle, including:

- Partnering with operational,frontline and corporate leaders across your portfolio
- Managing employee relations and industrial relations matters
- Working confidently within a unionised environment, particularly with the United Workers Union
- Coaching and building the capability of frontline managers as the organisation moves to a new operating model
- Supporting managers through performance,



grievances and complex people matters
- Providing advice on employment legislation, EBAs, awards and relevant industrial instruments
- Supporting workforce planning, organisational change and cultural initiatives
- Providing broader generalist HR support across recruitment, HR processes and day-to-day people matters
- Navigating HR systems and supporting the business through the transition to Dayforce
- Contributing to broader People Experience projects and the implementation of the new operating model

The Opportunity

Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.

What You'll Be Doing

You’ll provide practical, trusted HR advice across the full employee lifecycle, including:

- Partnering with operational,frontline and corporate leaders across your portfolio
- Managing employee relations and industrial relations matters
- Working confidently within a unionised environment, particularly with the United Workers Union




- Coaching and building the capability of frontline managers as the organisation moves to a current operating model
- Supporting managers through performance, grievances and complex people matters
- Providing advice on employment legislation, EBAs, awards and relevant industrial instruments
- Supporting workforce planning, organisational change and cultural initiatives
- Providing broader generalist HR support across recruitment, HR processes and day-to-day people matters
- Navigating HR systems and supporting the business through the transition to Dayforce
- Contributing to broader People Experience projects and the implementation of the recent operating model

About You

We’re looking for a well-rounded HR Business Partner who can operate confidently across both operational and professional environments. You’ll bring:

- Strong generalist HR Business Partner experience
- Sound ER/IR capability and confidence dealing with complex employee matters
- Experience working with frontline and/or operational workforces
- Experience in a unionised environment
- Strong stakeholder management and manager coaching skills
- The ability to build credibility with people at all levels and work independently
- Confidence adapting your approach between operational, corporate and professional stakeholder groups
- Strong judgement, problem-solving ability and resilience
- Good HR systems capability and the ability to learn new technology quickly
- Tertiary qualifications in Human Resources or another relevant discipline
- A current driver’s licence

You don’t need to have worked specifically in a trades environment ho

📌 People Experience Business Partner (Melbourne)
🏢 Zoos Victoria
📍 Melbourne