Receptionist & Admin Assistant Full Time Allied Health Practice

Medical / Allied Health Receptionist – Epping

Building Blocks Therapy Hub | Paediatric Allied Health

Are you an experienced medical or allied health receptionist who takes pride in keeping a busy clinic running smoothly?

We are seeking a warm, professional, highly organised and proactive Receptionist to join our supportive team at Building Blocks Therapy Hub in Epping.

As the first point of contact for children and their families, you will play an important role in creating a welcoming, positive experience while ensuring the efficient day-to-day operation of our clinic.

We are looking for someone who genuinely enjoys working with people, takes ownership of their responsibilities, demonstrates exceptional attention to detail and can confidently manage competing priorities in a busy clinical environment.

Previous experience in medical or allied health reception is essential.

The Role

You will be responsible for the smooth running of our Epping reception, working collaboratively with our therapists, administration team and Practice Manager.

This is a varied and rewarding position requiring excellent organisational skills, initiative, accuracy and the ability to work independently while contributing to a supportive team.

Key Responsibilities

Provide a warm, welcoming and professional first point of contact for children, families and visitors.

Independently manage appointment diaries, bookings, cancellations and scheduling using our Practice Management System.

Respond promptly and professionally to telephone calls, emails and client enquiries.

Process payments, invoices and Medicare,



private health and NDIS-related administration accurately.

Maintain accurate client records, documentation and administrative compliance requirements.

Coordinate client intake processes, appointments and ongoing communication with families.

Assist with organising and coordinating school holiday group programs.

Proofread, format and prepare professional correspondence and clinical documents.

Liaise with clinicians, schools, referrers, suppliers and other professionals.

Monitor outstanding administrative tasks, proactively follow up enquiries and ensure work is completed within required timeframes.

Support therapists and colleagues to maintain productive clinic operations.

Identify priorities, anticipate administrative needs and take initiative to resolve issues appropriately.

About You

You are someone who takes pride in your work, enjoys being organised and understands the importance of providing exceptional service to families.

Previous experience working in medical or allied health reception.

Excellent verbal and written communication skills.

A warm, compassionate and skilled manner, particularly when communicating with children and families.

Strong organisational skills and the ability to prioritise competing demands.

Exceptional attention to detail and a commitment to accuracy.





Demonstrated ability to work autonomously, take initiative and follow tasks through to completion.

Confidence managing a busy reception workplace, including telephone calls, emails and appointment scheduling.

Ability to follow established procedures and maintain accurate records.

Proficiency in Microsoft Word, Outlook and general computer applications.

A positive, flexible and collaborative approach to teamwork.

Reliability, punctuality and a strong sense of professional responsibility.

Experience using allied health Practice Management Software, particularly Zanda.

Knowledge of Medicare, private health insurance and NDIS administrative processes.

Previous experience working with children and families.

Confidence learning new technology and administrative systems.

What We Offer

At Building Blocks Therapy Hub, we recognise that our administration team is the backbone of our organisation. We value the contribution our reception staff make to the experience of our families and the success of our clinical team.

You will enjoy:

Above-award remuneration, commensurate with your skills and experience.

Comprehensive induction, training and ongoing support from our experienced Administration Team and Practice Manager.

A friendly, professional and supportive multidisciplinary team.

A varied and engaging role with opportunities to develop your skills and take on additional responsibilities.

A well-resourced and welcoming clinical environment.

Staff wellbeing initiatives and a positive workplace culture.

A convenient Epping location close to public transport and local amenities.

Who We Are

📌 Receptionist & Admin Assistant Full Time Allied Health Practice (Sydney)
🏢 Building Blocks Therapy Hub.
📍 Sydney