The Restoration Technician – Entry supports the assessment, mitigation and restoration of residential and commercial properties affected by events such as water intrusion, fire, mould, storm or structural damage. Working under the direction of experienced technicians, supervisors or managers, the role assists with damage assessment, make-safe works, equipment installation, demolition, cleaning and site preparation. The position is responsible for developing the technical knowledge, practical skills and decision-making capability required to progressively undertake restoration works independently.

Key responsibilities

Safely complete allocated makesafe and full restoration activities, including site reporting in accordance with the work order, company procedures and relevant industry standards

Correctly operate, clean, maintain and transport restoration equipment, while maintaining vehicle stock, consumables and equipment in a clean, safe and serviceable condition

Communicate professionally and respectfully with customers throughout the restoration process and maintain appropriate communication with Supervisors, Managers, office staff, trades and other stakeholders to support productive job delivery

Maintain a clean and safe work environment at all times ensuring you treat the customer's property with respect and the site is left in a clean, orderly condition at the end of each workday

Follow all WHS, PPE,



chemical handling and company requirements, identify hazards or conditions outside their competency, and promptly escalate changes in scope, technical concerns or unsafe conditions to their Manager

Work collaboratively with all relevant stakeholders to achieve required job outcomes including participating in after-hours, emergency or severe weather response where required by the business and roster arrangements

About you

Willingness to learn restoration methodologies, equipment and processes

Physically fit with good endurance

Basic written and verbal communication skills

Ability to follow instructions, procedures and safe work practices

Professional approach to customers and their property

Ability to work effectively as part of a team

Current drivers licence with the ability to safely work in challenging environments including damp, dirty, dusty and confined spaces as well as undertake extended travel to job sites, including regional and remote locations and sites exceeding 100km from the technician's usual base

Previous experience in construction, labouring, cleaning or related fields preferably within the insurance industry (desirable)

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📌 Entry Restoration Technician (Brisbane)
🏢 Nexus Project Group
📍 Brisbane