Westpac in Sydney is seeking a Senior Engineer, Contact Centre Platforms to design, engineer and implement cloud-native contact centre platforms and services. The role emphasizes DevOps, AWS, CI/CD with Jenkins, Terraform, and scripting (Python/Node.js).
You'll support migration from on-prem to cloud-native CCaaS, ensure secure scalable components, and contribute to testing, deployment and cutover. Collaborate with contact centre specialists, document support processes, train operations teams,
📌 Senior Engineer, Cloud Contact Centre Platforms (Sydney)
🏢 Westpac
📍 Sydney
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