Support Worker experienced in complex behavioural support

Wanted: A Support Worker Who Doesn't Walk Away When Support Gets Challenging

Let's be honest about this one.

This isn't the support-worker role where every shift involves heading to the movies, grabbing a coffee and going for a drive.

Some days will be challenging.

You'll be supporting individuals who may display complex or behaviours of concern, and you'll need the patience, confidence and experience to understand that behaviour is communication.

There may be difficult moments.
There may be days when progress feels tiny.

But when you finally build that trust...

When someone who has previously struggled to engage starts responding to you...
When you learn what helps them feel safe...
When a situation that previously escalated can be supported differently...

Those wins can be incredibly rewarding.
That's why we're looking for someone with more than just a Support Worker title on their resume.

The Role You'll be supporting NDIS participants across Northside Brisbane who may have complex support needs and behaviours of concern.

Your role isn't to "control" behaviour.

It's to understand the person, follow their Behaviour Support Plan, recognise triggers, support regulation and use proactive strategies to reduce the likelihood of escalation.

You’ll be expected to:

- Build genuine, consistent relationships with participants
- Follow individual Behaviour Support Plans
- Recognise triggers and early warning signs
- Support participants through periods of emotional or behavioural dysregulation
- Implement positive behaviour support strategies consistently




- Support daily living skills and independence
- Assist with personal care where required
- Support community access when appropriate
- Maintain clear and accurate progress notes and incident documentation
- Communicate effectively with families, clinicians and the broader support team
- Follow all safeguarding, reporting and organisational requirements

A Role Where Small Wins Can Be Massive

Full Job Description

Wanted: A Support Worker Who Doesn't Walk Away When Support Gets Challenging

Let's be honest about this one.

This isn't the support-worker role where every shift involves heading to the movies, grabbing a coffee and going for a drive.

Some days will be challenging.

You'll be supporting individuals who may display complex or behaviours of concern, and you'll need the patience, confidence and experience to understand that behaviour is communication.

There may be difficult moments.
There may be days when progress feels tiny.

But when you finally build that trust...

When someone who has previously struggled to engage starts responding to you...
When you learn what helps them feel safe...
When a situation that previously escalated can be supported differently...

Those wins can be incredibly rewarding.




That's why we're looking for someone with more than just a Support Worker title on their resume.

The Role You'll be supporting NDIS participants across Northside Brisbane who may have complex support needs and behaviours of concern.

Your role isn't to "control" behaviour.

It's to understand the person, follow their Behaviour Support Plan, recognise triggers, support regulation and use proactive strategies to reduce the likelihood of escalation.

You’ll be expected to:

- Build genuine, consistent relationships with participants
- Follow individual Behaviour Support Plans
- Recognise triggers and early warning signs
- Use appropriate de-escalation strategies
- Support participants through periods of emotional or behavioural dysregulation
- Implement positive behaviour support strategies consistently
- Support daily living skills and independence
- Assist with personal care where required
- Support community access when appropriate
- Maintain clear and accurate progress notes and incident documentation
- Communicate effectively with families, clinicians and the broader support team
- Follow all safeguarding, reporting and organisational requirements

Let's Talk About Restrictive Practices

Some participants may have regulated restrictive practices included within an authorised Behaviour Support Plan.

That makes experience in this area valuable.

But let's make something very explicit.

Restrictive practice isn't a shortcut for managing difficult behaviour.
Any regulated restrictive practice must only be used where authorised, in accordance with the participant's Behaviour Support Plan, relevant legislation and NDIS r

📌 Support Worker experienced in complex behavioural support (Brisbane)
🏢 Purple Patch Consulting
📍 Brisbane