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Department/Agency: Department of Communities and Justice

Location:

Parramatta, NSW, AU, 2150

Project Support Officer

Location – Parramatta, other locations may be considered

Employment type – Temporary till June 2028

Salary – GR 3/4 - $87,199 - $95,482 plus superannuation

Your role

Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof.

Homes NSW leads work to deliver more social and affordable housing, end the cycle of homelessness, and deliver quality public housing to our 262,000 tenants across NSW.

Provides high quality executive, project and administrative support, to enable the efficient and effective operation of the Business Unit.

What you’ll do

- Provide executive and secretarial support, including coordinating appointments, meetings, travel (transport and accommodation)
- Review and track incoming correspondence such as Briefing Notes and Ombudsman Enquiries to determine appropriate actions and escalate when necessary.
- Provide support in respect to financial administration, compiling reports and preparation of documentation.
- Provide general administrative support in preparing a range of correspondence including letters, registers, reports and spreadsheets to support the Business Unit needs.
- Assist with the testing of business systems, acquisition and analysis of data,



identifying potential trends and representing data graphically for inclusion in various stakeholder reports and documentation.
- Monitor the performance of administration and project services in terms of meeting the Unit’s needs, identifying areas for improvement, making recommendations and coordinating approved actions to increase the efficiency of administration and project processes.

What we’re looking for

- Good organisational skills, the capacity to undertake and complete several tasks concurrently, maintain attention to detail and meet deadlines.
- Intermediate MS Word, Excel and PowerPoint skills
- Broad experience in providing executive, secretariat, administrative, financial and related support services.
- Experience managing maintenance requests to a successful outcome
- Excellent customer service and resolution mindset

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

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To apply directly via the DCJ Careers site click here .



Search for the job and click the ‘Apply now’ button.

What We Offer

We offer a variety of perks, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

In 500 words or less d escribe a time when you managed a maintenance issue that resulted in a tenant or stakeholder complaint. How did you investigate the issue, coordinate the required repairs, keep stakeholders informed, and achieve a positive outcome?

Applications close Sunday 18 October at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Nicole Gibb at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the r

📌 Executive & Project Support Officer (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta