Sentral is seeking a Service Delivery Manager to join the Operations team and partner with customers as they move from implementation to business-as-usual service delivery. You will lead service reviews, manage escalations and coordinate across Product, Engineering, Support and Professional Services to ensure high-quality outcomes.
You’ll build strong relationships with senior stakeholders, translate complex technical details into explicit communications, and drive continual service improvements
📌 Global Service Delivery Manager – Enterprise SaaS (Sydney)
🏢 Sentral
📍 Sydney
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