Join our caring team at Harbour Neurology as a full time Medical Receptionist in our North Sydney office. In this essential role, you will ensure our patients receive specialist medical care and a warm and professional experience from the moment they enter our practice.
What you will be doing
Greet and welcome patients in a friendly and courteous manner
Answer incoming telephone calls and emails to schedule appointments, manage patient records and answer patient inquiries
Receive confidential medical information from patients and updating our medical records system
Ensure patient medical records are complete before appointments
Invoice patients after their appointments and booking future appointments
Maintain and organise our welcoming reception space to create a positive first impression
Liaise with insurers to arrange appointments and invoicing
What we are looking for
A recent graduate or final-year student in medical science, a related science, or an allied health discipline, OR a minimum of 1 year of experience as a medical receptionist
Clear,
articulate pronunciation suitable for elderly patients
Minimum typing speed of 80 WPM with accuracy with attention to detail
Excellent communication and interpersonal abilities to interact with patients, colleagues, and healthcare providers
Willingness to learn medical procedures and usage of medical practice management software
A friendly, professional, and compassionate demeanour
Four or five days per week 8:30am to 5:00pm
Australian work rights are required for this position
Experience with PRODA is highly valued
What we offer
- Harbour Neurology is committed to providing a friendly, supportive, and collaborative work environment in central North Sydney, close to transport and cafés.
About us
Harbour Neurology is a leading provider of comprehensive neurological care. Our highly skilled and experienced specialists are dedicated to delivering exceptional patient outcomes through the latest evidence-based treatments and a patient-centred approach.
📌 Medical Receptionist (North Sydney)
🏢 Harbour Neurology
📍 North Sydney
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