This role is responsible for managing warranty claims, credit processing, reconciliations and service-related transactions, ensuring all claims and credits are accurately processed and followed through to resolution.
Client Details
This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions. Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.
Description
- Process warranty claims, credits and supporting documentation
- Follow up outstanding claims and credits through to resolution
- Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes
- Process and monitor service agent invoices and payments
- Prepare reporting and administrative documentation as required
- Support external service providers and internal teams with claims-related enquiries
Profile
- Strong attention to detail and a high level of accuracy
- A process-driven mindset with excellent follow-through
- Experience working with ERP systems (Dynamics or Business Central highly regarded)
- Strong communication and stakeholder management skills
- A proactive attitude and willingness to roll up your sleeves
Job Offer
- Diverse role with a mix of claims, credits and stakeholder management responsibilities
- Supportive team workplace with strong tenure
- Secure, full-time opportunity
To apply online please click the 'Apply' button below.
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