Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

- Hobart location;
- Part-time fixed term contract until July 2027 -22.5 hours per week;

- Contribute to a range of exciting and rewarding health and wellbeing initiatives

About us

Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group, Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

In addition to flexible working options,



we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

The Opportunity

There are some great things happening at GB and, we want YOU to be a part of it all Due to a parental leave cover requirement, we are offering an exciting and unique part-time, fixed term contract role until the end of July 2027.

As the Client Support Officer, you will provide administrative support for our Ambulance Tasmania and Department of Police, Fire and Emergency Management’s Health and Wellbeing Program, MyPulse. The program is aimed at empowering employees and volunteers to enact positive changes to their health and wellbeing.

Reporting to the Manager Early Intervention, this part-time role provides a unique and rewarding opportunity to gain exposure to various aspects of the business and our customers, as well as playing a pivotal part in delivering meaningful initiatives to the community.

Additionally, you will:

- Administer the MyPulse content management system, including data maintenance and reporting, inbox monitoring, enquiries handling, invoice processing and appointment scheduling;

- Provide skilled customer focused service, particularly in handling sensitive matters in a confidential, diplomatic and professional manner, across a board range of stakeholders, to all internal and external stakeholders;

- Undertake activities pertaining to contract administration, risk and action registers, meeting and audit administration;

- Book venues, organising catering, coordination of presenters (following up presentations, organising flow of day), organisation of resources, support preparation of presentations, and source supply of merchandise;

- Arrange strategic management meetings, including the preparation of the agenda

📌 Client Support Officer – Health (Hobart)
🏢 Arthur J. Gallagher (Ajg
📍 Hobart