STAFFLINK is a real estate support agency established in 2018, driven to provide services that allow Australian real estate agencies to significantly improve the efficiency and effectiveness of their day-to-day operations. Our ability to innovate and provide simple solutions to the complex problems agencies face has given us a competitive edge in the industry, creating growth and opportunities for both the business and our team.
The Role
As a Client Success Manager, you’ll play a key role in delivering STAFFLINK’s cutting-edge platform and operational solutions to our clients. You’ll work closely with agency leaders to:
Analyse their current systems and identify efficiency gaps
Roll out STAFFLINK’s technology and processes
Integrate offshore support
Provide training and ongoing guidance
This role suits someone with either a Property Management or a Sales Administration background who loves process improvement, innovation, and helping others succeed.
About You
You have real estate experience (Property Management, Sales Administration, or Operations)
You’re comfortable with technology and enjoy learning new systems
You’re confident communicating with clients and guiding them through change
You thrive in a fast-paced, team-oriented environment
The Training
To set you up for success, we have a clear onboarding plan supported by a Senior CSM that will equip you with the knowledge, skills, and processes to meet the responsibilities and expectations of the role.
To ensure you feel supported, we have touch points in place to provide feedback and help you progress in your career.
Why Join STAFFLINK
We grow quickly and move quickly, so a positive attitude and energy will ensure you’re a great fit for our team. We love what we do, and we love celebrating our wins and successes as a team.
Impact– Help hundreds of agencies modernise their operations
Innovation– Work with industry-leading technology that transforms businesses
Growth– Clear career pathways and development support
Balance– Monday to Friday only, with flexible work-from-home options
Culture– A fun, supportive, and energetic office culture Team lunches, quarterly events, and the annual STAFFLINK Retreat
Apply Now
Submit your resume via the APPLY LINK. Only shortlisted applicants will be contacted.
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Your application will include the following questions:
- Do you have experience in administration? Which of the following statements best describes your right to work in Australia? How many years' experience do you have in the real estate industry? Do you have customer service experience?
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