Job Description

Regulatory Reporting & Assurance Lead - Workers Compensation

Why join DXC Technology

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Job Description

Regulatory Reporting & Assurance Lead - Workers Compensation

Why join DXC Technology

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and creative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

What You Will Be Doing

The Regulatory Reporting & Assurance Lead is responsible for coordinating regulatory reporting, compliance assurance activities, and remediation oversight across the Self-Insurance business.



The role ensures the timely collection, validation and analysis of operational and compliance information to support regulator submissions, executive reporting and governance requirements.

The position provides oversight of regulatory obligations, action plans and remediation activities, ensuring the business maintains regulatory readiness, delivers accurate and transparent reporting, and demonstrates effective management of compliance risks and obligations. This role plays a critical part in strengthening governance, supporting audit and assurance activities, and enhancing regulator confidence through proactive monitoring and reporting.

Responsibilities And Duties

Claims Management

- Coordinate the collection and validation of claims management data, compliance evidence and operational updates from stakeholders across the business.
- Monitor claims-related remediation initiatives and regulatory commitments to ensure actions are progressing as planned.
- Analyse claims performance, compliance outcomes and emerging trends to identify risks, control gaps and opportunities for improvement.
- Support the preparation of reports relating to claims management performance, statutory compliance and remediation activities.




- Maintain oversight of evidence and documentation required to demonstrate compliance with legislative and regulatory obligations.

Customer Service

- Support the delivery of transparent and accurate information to internal and external stakeholders regarding compliance performance and remediation progress.
- Prepare reports and updates that clearly communicate compliance outcomes, business risks and improvement initiatives.
- Work collaboratively with operational teams to ensure reporting accurately reflects customer, worker and stakeholder outcomes.
- Promote a culture of accountability, responsiveness and continuous improvement across the business.

Risk and Compliance

- Prepare and coordinate monthly regulator submissions, executive reports, governance packs and compliance status updates.
- Track regulatory reporting obligations, audit actions, remediation plans and compliance commitments to ensure deadlines are met.
- Monitor and report on compliance risks, audit findings, remediation progress and emerging regulatory issues.
- Conduct quality assurance reviews of data and evidence to ensure reporting accuracy, completeness and consistency.
- Support regulatory audits, assurance reviews and compliance assessments by coordinating information requests and evidentiary requirements.
- Escalate compliance risks, overdue actions and regulatory concerns to relevant leaders and governance forums.
- Contribute to the development and enhancement of reporting frameworks, assurance processes and governance controls that strengthen regulatory readiness.

Teamwork

- Build effective work

📌 Regulatory Reporting (Melbourne)
🏢 DXC Technology
📍 Melbourne